Director | Family Preservation

Benchmark Human Services; Fort Wayne (IN); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Life Insurance

401k plan with company match

Tuition Reimbursement

Paid Time Off and Sick Time Pay

Flexible Spending Accounts (FSA)

Advancement Opportunities

Employee Discounts

Referral Bonuses

and More!

Job summary

Benchmark Human Services in the United States seeks a Program Director to supervise the Family Preservation Services program and collaborate with Department of Child Services, Juvenile Justice, and community partners. The role includes ensuring staff training, supervision, and adherence to federal and state requirements to support home-based services.

The position requires travel and flexible scheduling, with on-call duties to provide services and support while overseeing program operations,

Qualifications

• Master's degree in social work, psychology or counseling with 3+ years of experience.
• 2+ years of supervisory experience in behavioral health.
• CPI or equivalent crisis de-escalation training certification.
• Valid CPR and First Aid certification; valid driver's license.

Responsibilities

• Supervise and support FPS program staff and ensure training and supervision per requirements.
• Maintain relationships with DCS, Juvenile Justice, and external providers.
• Oversee program fiscal management, including billing and records.
• Provide home-based services in line with licensure and policy.
• Facilitate wraparound, consultations and CFT meetings as needed.
• Ensure 24/7/365 availability and accurate time/attendance records.
• Ensure staff supervision and ongoing professional development.
• Review incident reports with supervisor and compliance.
• Maintain compliance with HIPAA, DCS Standards and CARF standards.

Skills

Supervisory experience

Leadership

CPI certification

Crisis de-escalation

Education

Master's degree in social work, psychology or counseling

Tools

CPR and First Aid Certification

Job description

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.

We are hiring a Program Director to supervise and support the staff of the Family Preservation Services (FPS) program and establish positive working relationships with Department of Child Services, Juvenile Justice, legal system, external service providers and community stakeholders. Director will ensure that all program staff receive required and applicable education, training and supervision in accordance with federal, state, contract and accreditation requirements to support the individuals served through Home Based services. Must be willing to travel and flex schedule accordingly, i.e., on call, work evenings and weekends, to provide services, supports, and treatment to individuals as required.

Benefits:

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• Employee Discounts
• Referral Bonuses
• and More!

Job Responsibilities:

• Ensure all referrals are responded to in a timely manner per policy.
• Ensure DCS and Juvenile Justice documentation and reports are completed and submitted in accordance with DCS Standards of Service or Benchmark policy, whichever is more conservative.
• Responsible for program fiscal management in accordance with all applicable rules, regulations, and policies including but not limited to billing, concrete assistance, credit card charges, etc.
• Provide home based services consistent with licensure.
• Facilitate agency wraparound, consultation and CFT meetings as needed.
• Attend all agency, departmental, and client specific meetings as needed.
• Complete all documentation of services provided per policy.
• Assist Team members in case management and therapy functions as needed.
• Responsible for program staff scheduling, i.e., PTO, LOA, etc., to ensure 24/7/365 availability and that time and attendance records are completed correctly and timely.
• Ensure all staff complete and maintain required supervision, education and training through orientation, staff meetings, online training, ad hoc education and professional development.
• Review incident reports in coordination with supervisor, Clinical Manager and Compliance.
• Responsible for program compliance with all federal, state, contract accreditation and Benchmark rules and regulations, i.e., HIPAA, DCS Standards of Services, CARF, etc.
• Establish and maintain professional relationships with provider agencies, regulatory agencies, payers and community stakeholders through regular individual and program updates, monthly, quarterly, annual and ad hoc reports as requested.
• Comply with all agency policies and professional standards to assure the health, safety, and confidentiality of all individuals.

For a full and complete list, please contact HR

Qualifications:

Minimum:

• Master's degree in social work, psychology or counseling from an accredited college or university; with a minimum of 3 years' experience working with children and families
• Minimum of 2 years' experience delivering behavioral health clinical services in an outpatient and/or crisis setting
• Minimum of 1 year of supervisory experience in behavioral health
• Certification and ongoing training in crisis de-escalation intervention curriculum, i.e., CPI
• Valid CPR and First Aid Certification
• Valid Driver's License and auto insurance
• Must be computer literate

Preferred:

• 3 or more years' experience working with individuals with IDD/ASD or behavioral health diagnoses and are experiencing a crisis situation.
• 3 or more years' experience as a senior level clinical supervisor or administrator of a human services agency, either public or private.
• Experience working with Department of Child Services and/or Juvenile Justice agencies serving youth and families.
• Knowledge of and experience accessing community services and resources relevant to social determinants of health
• 1 year of experience working with and supervising peer specialists in the delivery of mental health and/or substance use treatment services

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.

Salary Description

$90,000- $95,000/year