Director, Facility Operations

MultiCare Health System; Broadway (VA); On-site; USD 142,000 - 205,000; Full time

Job summary

MultiCare Health System is seeking a Director of Facility Operations to provide strategic leadership across hospitals, ambulatory sites, urgent cares and clinics. This role ensures compliance with Joint Commission, CMS and other regulatory standards while overseeing Building & Engineering, Plant Operations and Property Management to maintain safe, reliable facility operations.

The position requires a Bachelor’s degree in a related field or equivalent experience, 7+ years in healthcare operations

Qualifications

• Bachelor’s degree or equivalent experience in hospital administration, business, public administration, or related field.
• 7+ years in regulatory compliance, contract admin, capital construction, property management or engineering in healthcare services.
• 5+ years with The Joint Commission standards, Environment of Care requirements, and compliance.
• 5+ years of management or supervisory experience with budget responsibility.
• Driver License/Abstract - Multiple Issuers.
• CHFM certification within 3 years of hire.
• Internal candidates may be considered for this role.

Responsibilities

• Provide strategic and operational leadership for facility services across hospitals, ambulatory sites, urgent cares and clinics.
• Ensure compliance with Joint Commission, CMS, ODH and local/federal requirements.
• Oversee Building & Engineering Services, Plant Operations, and Property Management functions to ensure safe, reliable facility operations.
• Contribute to long-range facility and infrastructure planning and capital project oversight.
• Oversee minor construction, renovations, and facility improvement projects.

Education

Bachelor’s Degree in Hospital Administration, Business, Public Administration, or experience in lieu of degree will be considered

Certified Healthcare Facility Manager (CHFM) within 3 years of Hire Date

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Primary Day, Schedule: Position Summary

The Director, Facility Operations provides strategic and operational leadership for facility services at a large across a defined region within MultiCare Health System, including hospitals, ambulatory sites, urgent cares, and clinics. Responsibilities: Administer and maintain all departmental services in accordance with standards and criteria established by regulatory agencies such as the Joint Commission, CMS, ODH as well as local and federal agencies to ensure compliance with those external requirements. Manage resource allocation and capacity planning, optimizing the utilization of personnel, technology, and infrastructure to meet project requirements and deadlines. Contribute to long range facility and infrastructure planning. Oversee the operation, maintenance, and reliability of building systems, utilities, and infrastructure (HVAC, electrical, plumbing, medical gas, vertical transportation, life safety). Oversee minor construction, renovations, and facility improvement projects. Oversee Building & Engineering Services, Plant Operations, and Property Management functions to ensure safe, reliable, and efficient facility operations.

Requirements

• Bachelor’s Degree in Hospital Administration, Business, Public Administration, or experience in lieu of degree will be considered
• Seven (7) years of technical experience working in any combination of regulatory compliance, contract administration, routine capital construction, property management and/or engineering for various equipment systems found in a client-services/client-oriented service provider organization providing services in a healthcare setting
• Five (5) years of experience with The Joint Commission standards, specific familiarity with Environment of Care standards, requirements, and compliance
• Five (5) years of management or supervisory experience with budget responsibility
• Driver License/Abstract - Multiple Issuers
• Certified Healthcare Facility Manager (CHFM) within 3 years of Hire Date
• Consideration may be given to internal candidates not meeting minimum requirements

Why MultiCare?

Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $142,459.20 - $205,025.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma's first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children's Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children's Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.