Director External Care Transitions Network

Harris Health; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Harris Health seeks a Director, External Care Transitions Network to provide enterprise leadership for outsourced medical services, the post-acute network, and centralized referral operations, ensuring seamless, equitable transitions of care beyond the health system.

This role designs and executes integrated strategies, governance frameworks, and operating models to optimize access, quality, capacity, and cost effectiveness across a diverse external provider landscape.

Qualifications

• Six Sigma Green Belt LSSGB or Six Sigma Black Belt LSSBB certification.
• Bachelor's Degree in Nursing, Business Administration, Health Administration or related healthcare field.
• Master's Degree in Nursing, Business Administration, Health Administration or related healthcare field preferred.
• 7+ years of experience in a healthcare environment including project management, care coordination, strategy, communications and external vendor collaboration.
• 5+ years of management or supervisory experience in a complex healthcare setting.

Responsibilities

• Lead Outsourced Medical Services, the post-acute network, and centralized referral operations.
• Design and implement integrated strategies, governance frameworks, and operating models.
• Translate operational data into actionable insights and drive performance accountability.
• Advance patient-centered outcomes for funded and Financial Assistance Program populations.

Skills

Analytical Abilities

Mathematics

Medical Terminology

Strategic Thinking

Verbal Communication

Public Speaking

Written Communication

Education

Bachelor's Degree in Nursing

Bachelor's Degree in Business Administration

Master's Degree in Nursing

Tools

MS Word

MS PowerPoint

MS Excel

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Director, External Care Transitions Network provides enterprise leadership for Outsourced Medical Services, the post acute network, and centralized referral operations, ensuring seamless, equitable transitions of care beyond the health system. This role designs and executes integrated strategies, governance frameworks, and operating models that optimize access, quality, capacity, and cost effectiveness across a diverse external provider landscape. By partnering with clinical leaders and cross functional stakeholders, the Director translates complex operational data into actionable insights, drives performance accountability, and advances patient centered outcomes for both funded and Financial Assistance Program populations.

Minimum Qualifications

License & Certifications:

Six Sigma Green Belt LSSGB (Or) Six Sigma Black Belt LSSBB

Degrees

Bachelor's Degree Nursing, Business Administration, Health Administration or related healthcare field

Master's Degree Nursing, Business Administration, Health Administration or related healthcare field Preferred

Work Experience

7 Years of Experience in a healthcare environment, including project management, care coordination, strategy, communications, and working with external vendors.

Management Experience

5 Years of Experience in a Management or Supervisory role within a complex health care environment

Communication Skills

Above Average Verbal Communication

Exceptional Verbal (Public Speaking)

Writing/Correspondence

Writing/Reports

Knowledge/Skills/Abilities

Analytical Abilities

Mathematics

Medical Terminology Knowledge

Work Schedule

Flexible

Holidays

On Call

Eligible for Telecommute

Travel

Weekends

Other Requirements

Strategic thinker with attention to detail and problem-solving skills

Demonstrated success executing strategic initiatives

Organized and can manage multiple complex initiatives simultaneously

Strong relationship builder with experience in leading diverse work teams internally and externally

Experience with high-level decision making

Strong written and oral communication skills

Strong presentation skills with ability to successfully communicate complex business information to leadership and other stakeholders

Knowledge of all components of healthcare business functions (Operations, Strategy, Finance, IT, etc.)

Skills influencing people without having direct reporting relationships

Excellent organizational skills

Ability to deal with all levels of staff within Harris Health and senior leadership

Ability to deal with conflicting points of view and to effect creative and responsive

MS Word, MS PowerPoint, MS Excel