Director, Exclusive Membership Programs

RIVIERA DINING GROUP; Miami (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Riviera Dining Group seeks a Director of Membership Programming to shape our exclusive member experiences. You will own the programming strategy, annual calendar, budget, and vendor partnerships, leading a team to deliver high-end events that drive satisfaction, engagement, and long-term retention.

The role requires a track record in luxury hospitality or fashion, strong leadership, and the ability to balance creativity with financial discipline across diverse programs and demographics.

Qualifications

• Bachelor's degree in Hospitality Management, Event Planning, Marketing, or a related field.
• 7–10 years in program development, event planning, or a similar role within luxury lifestyle, hospitality, or private membership sectors.
• Experience in luxury hospitality or fashion with a proven record of successful programs.
• Flexible hours including evenings and weekends as required by events.

Responsibilities

• Design, plan, and implement high-quality programs and events reflecting luxury and exclusivity.
• Collaborate with external partners and vendors to curate exclusive member experiences.
• Develop relationships with high-net-worth members to align programming with interests.
• Create an annual programming calendar and monitor trends for innovation.
• Develop and manage the programming budget and financial reporting.
• Lead and mentor a team of event coordinators and support staff.
• Partner with Marketing to craft promotion strategies and digital engagement.
• Ensure flawless execution of programs and maintain SOPs for event planning.

Skills

Leadership

Team management

Event planning

Strategic thinking

Interpersonal skills

Education

Bachelor's degree in Hospitality Management, Event Planning, Marketing, or related field

Job description

Riviera Dining Group seeks a Director of Membership Programming to shape our exclusive member experiences. You will own the programming strategy, annual calendar, budget, and vendor partnerships, leading a team to deliver high-end events that drive satisfaction, engagement, and long-term retention.

The role requires a track record in luxury hospitality or fashion, strong leadership, and the ability to balance creativity with financial discipline across diverse programs and demographics.