Director, ETF Service Delivery

BNY; Boston (MA); On-site; USD 127,000 - 250,000; Full time

Job summary

BNY is looking for a Director of ETF Services to oversee team operations and client relationships. This role involves ensuring high-quality Basket Services while managing teams and monitoring regulatory compliance. Ideal candidates should have a Bachelor's degree in accounting or finance and relevant experience in ETF management.

The position offers competitive compensation ranging from $127,000 to $250,000 per year, including bonuses and incentive packages.

Qualifications

• 5–7 years of relevant experience, particularly in ETFs.
• Experience managing multiple teams or a large team.
• Ability to communicate complex financial reports.

Responsibilities

• Provide oversight for teams conducting Basket Services.
• Manage relationships with clients and auditors.
• Direct financial report drafting and ensure accuracy.

Skills

Team management

Financial reporting

Knowledge of custody and fund accounting

Regulatory compliance

Oversight of small teams

Education

Bachelor’s degree in accounting or finance

Job description

Director, ETF Services

We’re seeking a future team member for the role of Director, ETF Service Delivery to join our team. This role is located in New York, NY.

Responsibilities

• Provides oversight for multiple small teams or one large team of staff responsible for conducting Basket Services on behalf of assigned clients, including Portfolio Composition File (PCF) preparation, creation and redemption order processing, cash and in‑kind settlement arrangements, unit settlement arrangements, authorized participant (AP) inquiries, continuous net settlement, rebalancing processing, collateral processing, and P&L calculations.
• Manages multiple teams and client relationships, resolving escalated issues related to basket production.
• Directs and sets priorities for processes that check for the completeness and accuracy of disclosure in financial statements.
• Evaluates rules to determine impact of new regulations on BNY's basket services practices and guides teams on implementation.
• Directs drafting of financial reports for clients, communicating reports and intricacies.
• Recruits, directs, motivates and develops staff, maximizing contributions and growth.
• Leads working relationships with auditors and clients to ensure accurate financial reports.

Qualifications

• Bachelor’s degree in accounting, finance, or equivalent combination of education and experience.
• 5–7 years of total work experience, with preferred knowledge of custody and fund accounting, particularly as it relates to ETFs.
• At least 0–1 years in management.
• Experience managing multiple teams or a large team of staff.
• Contributes to achievement of team objectives.

Benefits

BNY offers highly competitive compensation and benefits. The base salary is expected to be between $127,000 and $250,000 per year at the commencement of employment, subject to individual experience and market location. Additional compensation may include commission earnings, discretionary bonuses, short‑ and long‑term incentive packages, and company‑sponsored benefit programs.

This position is at‑will. The company reserves the right to modify compensation at any time.

BNY is an Equal Employment Opportunity/Affirmative Action Employer. Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.