Director - ERP Delivery & Operations (FICO)

Elanco Tiergesundheit AG; Indianapolis (IN); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Relocation packages

Parental leave

Employee Resource Groups

Bonus offering

Flexible work arrangements

401K matching

Job summary

Elanco is seeking a Director for ERP Delivery and Operations (FICO) at the Indianapolis headquarters. You will guide a globally distributed IT team and own end-to-end delivery and operational support for the ERP FICO portfolio, aligning with Product Managers and business leaders to ensure SOX, GxP, and ITGC compliance.

This leadership role focuses on maturing delivery practices, change and release management, and building a high-performing function in a product-aligned IT organization; travel up

Qualifications

• 8+ years in IT with 4+ years in a leadership role managing technical teams.
• Proven delivery and support experience of large-scale ERP solutions in core finance domains.
• Experience guiding a global team in a product-aligned IT organization.

Responsibilities

• Guide, develop, and mentor a diverse, globally distributed IT team.
• Own end-to-end delivery and operational support for the ERP FICO portfolio.
• Streamline IT processes, including change and release management while ensuring regulatory compliance (SOX, GxP, ITGC).
• Build strong relationships with business stakeholders and lead escalation for delivery issues.
• Define and execute continuous improvement, vendor oversight, and resourcing plans for future demands.

Skills

ERP delivery & operations

SAP/Oracle ERP

Education

Bachelor’s Degree in IT or related field

Tools

SAP S/4HANA

ITGC & SOX

Job description

At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.Making animals’ lives better makes life better – join our team today!Your Role: Director – ERP Delivery and Operations (FICO)As the Director of ERP Delivery and Operations for FICO, you will guide the 'engine room' of Elanco's global financial systems. You will be a critical guide within the ERP IT organization, responsible for the teams and solutions that power our core Finance and Controlling operations. In this role, you'll be responsible for advancing the reliability, compliance, and evolution of our SAP landscape, partnering closely with Product Managers and business leaders to ensure our financial systems are a rock-solid foundation for growth and efficiency. This is an opportunity to shape a high-performing global team and mature our delivery practices as we continue our journey in a product-aligned model.Your Responsibilities:Guide, develop, and mentor a diverse, high-performing, globally distributed team of IT professionals, fostering a culture of innovation, collaboration, and continuous improvement.Own the end-to-end delivery and operational support for the ERP FICO portfolio, managing intake, prioritization, and release management in close partnership with Product Managers and business leaders.Drive the streamlining and maturation of key IT processes, including change and release management, while ensuring unwavering adherence to regulatory compliance standards (SOX, GxP) and IT General Controls (ITGC).Build strong, collaborative relationships with business stakeholders and internal technology leaders to ensure strategic alignment, manage expectations, and serve as the primary escalation point for delivery issues.Define and execute the team's continuous improvement strategy, including vendor oversight and resourcing plans, to build team capacity and capabilities for future demands.What You Need to Succeed (minimum qualifications):Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.Experience: A minimum of 8 years of experience in IT, with at least 4 years in a leadership capacity managing technical teams.Top 2 skills: Proven experience in the delivery and support of large-scale ERP solutions (e.g., SAP, Oracle) within core finance domains; and demonstrated ability to lead, coach, and develop a global team of technical professionals.What will give you a competitive edge (preferred qualifications):Direct experience implementing or supporting SAP S/4HANA.Experience guiding technical teams in a product-aligned IT organization, particularly guiding a team's transition from traditional project-based (waterfall) methods to a product-centric model.Proven experience maturing IT processes in a post-separation or startup environment, particularly in change, release, and problem management.Deep familiarity with operating in a regulated environment with strict SOX and GxP compliance requirements.Exceptional ability to build relationships and influence across complex, matrixed organizations.Additional Information:Travel: Occasional travel, up to 20% annually, may be required.Location: Global Elanco Headquarters - Indianapolis, IN - Hybrid Work EnvironmentDon't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!Elanco Benefits and Perks: We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:Multiple relocation packagesTwo weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)8-week parental leave9 Employee Resource GroupsAnnual bonus offeringFlexible work arrangementsUp to 6% 401K matchingElanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected statusElanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.