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Responsibilities
- Responsible for the direction of the utilization review functions of the health system regarding patient status and level of care.
- Collaborate with key stakeholders and clinical leaders to ensure compliance, efficiency, and improvement.
- Provide system opportunities that drive operational improvement, compliance, consistency, and collaboration.
Minimum Qualifications
Education, Certification, and/or Licensure
- Bachelor’s Degree in Finance, Business Administration, or Nursing.
Experience
- Five (5) years of healthcare management experience in utilization, finance, or case management.
Preferred Qualifications
Education, Certification, and/or Licensure
- Master’s Degree in Business Administration or Public Health.
Core Duties and Responsibilities
The statements here describe the general nature of work and are not all-inclusive. Other duties may be assigned.
- Act as Director of Utilization Review for assigned hospitals, managing inpatient medical necessity and post-discharge denials, including reporting and process improvements.
- Oversee utilization review functions and processes across the system, providing guidance and coordinating monthly collaboration/affinity calls.
- Serve as administrative chair of the hospital Utilization Review committee, ensuring effective policy implementation.
- Ensure compliance of utilization review metrics and indicators through interaction with clinical leaders.
- Provide communication and analysis to senior leadership regarding initiatives and improvements.
- Manage key statistics and communicate findings to finance, clinical, and compliance leadership.
- Work with Case Management Directors on local issues, providing oversight and guidance.
- Advocate in relations with insurance carriers, ensuring consistency and efficiency.
- Serve as the key IT contact for EPIC changes related to Utilization Review.
- Coordinate with physician advisor groups and develop best practices in collaboration with Medical Directors.
- Manage the assigned cost center, including budgeting and financial management.
Physical Requirements
Ability to sit for prolonged periods, manual dexterity, and other physical demands necessary to perform essential functions.
Working Environment
Office and clinical settings, with accommodations as needed for disabilities.
Skills and Abilities
- Organizational skills including time management, prioritization, and multitasking.
- Effective communication and relationship-building skills.
- Proficiency in computer applications such as MS Word, Excel, and email.
- Knowledge of ICD-10, CPT coding, insurance authorization, and reimbursement procedures.
- Understanding of healthcare metrics like CMI, LOS, and utilization review.
- High initiative and self-starting capabilities.
Additional Job Information
- Scheduled Weekly Hours: 40
- Shift: Exempt (United States of America)
- Company: West Virginia University Health System
- Cost Center: 553 SYSTEM Utilization Review