Director, Enterprise Systems Support & Training

Anduril-1; Costa Mesa (CA); On-site; USD 191,000 - 253,000; Full time

Benefits offered by this job

Equity grants

Benefits package

Job summary

Anduril Industries in Costa Mesa, CA, seeks a Production Technology leader to build and guide a high-performing team responsible for training and adoption of new enterprise systems across production floors.

You will own end-to-end support, shape SLAs, and collaborate with engineering, IT, and manufacturing to translate frontline feedback into roadmap features, while delivering under pressure in a fast-paced defense technology environment.

Qualifications

• 5+ years in software, systems, or manufacturing engineering, including 3+ years leading engineering teams.
• Experience delivering enterprise production systems at scale (MES, ERP, MRP, WMS, PLM, or equivalent).
• Ability to collaborate across manufacturing, supply chain, and planning with central IT/platform partners.
• Able to hold a technical position under pressure from senior stakeholders and adapt when warranted.

Responsibilities

• Build, lead, and mentor a high-performing team responsible for the training and adoption of new systems.
• Define and track end-to-end support model (Tier 1/2/3 escalation, triage, on-call) for mission-critical enterprise systems.
• Architect comprehensive training programs and change management plans for system rollouts, migrations, and releases.
• Partner with Factory Operations, Quality, Central IT, and Software Engineering to align tooling with real-world workflows.

Skills

Leadership experience

Manufacturing engineering

Enterprise systems

Stakeholder management

Tools

Oracle ERP

Job description

Anduril Industries in Costa Mesa, CA, seeks a Production Technology leader to build and guide a high-performing team responsible for training and adoption of new enterprise systems across production floors.

You will own end-to-end support, shape SLAs, and collaborate with engineering, IT, and manufacturing to translate frontline feedback into roadmap features, while delivering under pressure in a fast-paced defense technology environment.