Director - Enterprise Solutions

Collin College; United States; On-site; USD 104,000 - 127,000; Full time

Job summary

Collin College in Plano, TX, is seeking a senior leader to provide leadership and operational oversight for the college's enterprise applications and related technology services.

You will lead teams, governance, roadmaps, and modernization of ERP, SIS, CRM, and reporting platforms, partnering with Technology Services, departments, vendors, and project teams to deliver technology-enabled business transformation.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or related field; or equivalent experience.
• Seven (7) years of progressively responsible experience supporting enterprise applications, information systems, technology operations, or related disciplines.
• Three (3) years of leadership experience with responsibility for personnel, enterprise technology functions, or major technology initiatives.
• Experience leading enterprise application implementations, modernization efforts, or large-scale technology initiatives.
• Preferred: Master's degree in a related field from an accredited institution.
• Experience with Workday and enterprise ERP ecosystems.
• Experience supporting complex enterprise application ecosystems, including ERP, SIS, CRM, reporting, and integration platforms.
• Experience in higher education.
• Experience leading enterprise applications, ERP, digital transformation, or modernization initiatives.
• PMP, ITIL, Prosci, Lean Six Sigma, or related professional certifications.

Responsibilities

• Lead enterprise application teams delivering high-quality technology solutions and services that support faculty, staff, and students.
• Drive a culture of customer service, collaboration, accountability, innovation, and continuous improvement.
• Work collaboratively with Technology Services leadership and functional departments to identify process improvement opportunities and technology solutions that support institutional priorities.
• Lead governance processes related to enterprise applications, including initiative intake, prioritization, evaluation, and implementation.
• Develop and maintain enterprise application roadmaps and support the execution of strategic technology initiatives.
• Direct the planning, implementation, enhancement, support, and lifecycle management of enterprise applications, integrations, reporting solutions, and related technologies.
• Lead software implementations, upgrades, integrations, releases, and modernization efforts.
• Ensure enterprise applications remain reliable, secure, scalable, and aligned with business requirements.
• Establish and maintain standards, policies, procedures, and best practices for enterprise solutions and related services.
• Monitor and evaluate application performance, utilization, and effectiveness, providing recommendations for continuous improvement.
• Oversee service delivery, operational support, testing, release management, change management, and quality assurance processes.
• Partner with project managers, business analysts, and functional leaders to ensure successful delivery of enterprise initiatives.
• Manage relationships with software vendors, implementation partners, consultants, and service providers.
• Participate in contract evaluations, procurement activities, and vendor negotiations.
• Develop budget recommendations and manage assigned budgets to ensure effective stewardship of technology investments.
• Present recommendations, project updates, performance metrics, and strategic initiatives to leadership audiences.

Skills

Leadership

Enterprise applications

Governance

Strategic planning

Vendor management

Project management

Communication

Budget management

Education

Bachelor's degree

Master's degree preferred

Tools

Workday

ERP systems

SIS (Student Information Systems)

CRM

Reporting tools

Job description

Primary Location: 4800 Preston Park Boulevard, Plano, Texas, 75093 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary

Provide leadership and operational oversight for the college's enterprise applications and related technology services. Lead the teams, processes, and partnerships that support the implementation, optimization, governance, and ongoing success of enterprise technology solutions. Partners closely with Technology Services leadership, functional departments, project teams, and vendors to ensure enterprise applications effectively support institutional priorities, business operations, and strategic objectives. This role is responsible for application delivery, support, governance, continuous improvement, and technology-enabled business transformation.

Essential Duties and Responsibilities

• Lead enterprise application teams in delivering high-quality technology solutions and services that support faculty, staff, and students.
• Drive a culture of customer service, collaboration, accountability, innovation, and continuous improvement.
• Work collaboratively with Technology Services leadership and functional departments to identify process improvement opportunities and technology solutions that support institutional priorities.
• Lead governance processes related to enterprise applications, including initiative intake, prioritization, evaluation, and implementation.
• Develop and maintain enterprise application roadmaps and support the execution of strategic technology initiatives.
• Direct the planning, implementation, enhancement, support, and lifecycle management of enterprise applications, integrations, reporting solutions, and related technologies.
• Lead software implementations, upgrades, integrations, releases, and modernization efforts.
• Ensure enterprise applications remain reliable, secure, scalable, and aligned with business requirements.
• Establish and maintain standards, policies, procedures, and best practices for enterprise solutions and related services.
• Monitor and evaluate application performance, utilization, and effectiveness, providing recommendations for continuous improvement.
• Oversee service delivery, operational support, testing, release management, change management, and quality assurance processes.
• Partner with project managers, business analysts, and functional leaders to ensure successful delivery of enterprise initiatives.
• Manage relationships with software vendors, implementation partners, consultants, and service providers.
• Participate in contract evaluations, procurement activities, and vendor negotiations.
• Develop budget recommendations and manage assigned budgets to ensure effective stewardship of technology investments.
• Present recommendations, project updates, performance metrics, and strategic initiatives to leadership audiences.
• Perform other duties as assigned.
• Perform all duties to maintain standards in accordance with College policies, procedures, and Core Values.

Knowledge, Skills and Abilities

Knowledge of enterprise applications, ERP platforms, systems integration, software development, and application lifecycle management. Knowledge of technology governance, service delivery, project management, and business process improvement practices. Strong leadership, coaching, and employee development skills. Excellent analytical, organizational, planning, and problem-solving skills. Excellent written, verbal, and presentation communication skills. Ability to build collaborative relationships across technical and functional teams. Ability to align technology solutions with organizational objectives. Ability to evaluate business needs and recommend effective technology solutions. Strong vendor management, negotiation, and relationship-building skills.

Requirements

• Bachelor's degree from an accredited institution in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; or an equivalent combination of education and directly related experience.
• Seven (7) years of progressively responsible experience supporting enterprise applications, information systems, technology operations, or related disciplines.
• Three (3) years of leadership experience with responsibility for personnel, enterprise technology functions, or major technology initiatives.
• Experience leading enterprise application implementations, modernization efforts, or large-scale technology initiatives.
• Preferred: Master's degree in a related field from an accredited institution.
• Experience with Workday and enterprise ERP ecosystems.
• Experience supporting complex enterprise application ecosystems, including ERP, Student Information Systems (SIS), CRM, reporting, and integration platforms.
• Experience in higher education.
• Experience leading enterprise applications, ERP, digital transformation, or modernization initiatives.
• PMP, ITIL, Prosci, Lean Six Sigma, or related professional certifications.

Compensation

• Compensation Type: Salary Employment Type: Full time
• Hiring Minimum $104,392.00 Hiring Maximum $127,307.00

Compensation is determined based on experience.

Equal Opportunity

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Collin College is an equal opportunity/affirmative action employer.

Culture

Culture Should you choose to start your journey with us, you will find yourself immersed in a culture of innovation and growth. Initiatives tied to the college’s master and strategic plans challenge our employees to grow professionally while still feeling supported with training and collaboration.

Benefits

We invite you to explore our competitive benefits today. Grow your career at Collin College today! Collin College is an equal opportunity/affirmative action employer.

Contact

For more information or assistance, contact Human Resources at [phone] or send an email.

Fair Labor Standards Act (exempt/non-exempt) is designated by position.

The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***