Director Enterprise Solutions

Collin College; Plano (TX); On-site; USD 104,000 - 127,000; Full time

Job summary

Collin College is seeking an experienced leader to provide oversight for the college's enterprise applications and related technology services in Plano, TX. You will lead teams and governance processes that support the delivery, optimization, and modernization of enterprise technology solutions.

You will partner with Technology Services and campus stakeholders to ensure applications support institutional priorities, operations, and strategic objectives.

Qualifications

• Bachelor's degree in information systems, computer science, business administration, organizational leadership, or related field.
• Seven (7) years of progressively responsible experience supporting enterprise applications, information systems, technology operations, or related disciplines.
• Three (3) years of leadership experience with responsibility for personnel or major technology initiatives.

Responsibilities

• Lead enterprise application teams delivering technology solutions that support faculty, staff, and students.
• Drive customer service, collaboration, accountability, innovation, and continuous improvement.
• Identify process improvements and technology solutions aligning with institutional priorities.
• Govern enterprise applications including intake, prioritization, evaluation, and implementation.
• Develop and maintain enterprise application roadmaps and support strategic technology initiatives.
• Oversee planning, implementation, support, and lifecycle management of enterprise applications and integrations.
• Lead software implementations, upgrades, and modernization efforts.
• Ensure enterprise applications are reliable, secure, scalable and aligned with business requirements.
• Establish standards, policies, and best practices for enterprise solutions and services.
• Monitor application performance and drive continuous improvement.
• Oversee service delivery, testing, release management, change management, and QA processes.
• Collaborate with project managers, analysts, and leaders to ensure successful delivery of initiatives.
• Manage relationships with software vendors, partners, and consultants.

Skills

Enterprise apps

ERP platforms

Leadership

Project management

Vendor management

Strategic planning

Education

Bachelor's degree

Master's degree (preferred)

Tools

Workday

ERP ecosystems

CRM platforms

Job description

4800 Preston Park Boulevard, Plano, Texas, 75093

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Provide leadership and operational oversight for the college's enterprise applications and related technology services. Lead the teams, processes, and partnerships that support the implementation, optimization, governance, and ongoing success of enterprise technology solutions.

Partners closely with Technology Services leadership, functional departments, project teams, and vendors to ensure enterprise applications effectively support institutional priorities, business operations, and strategic objectives. This role is responsible for application delivery, support, governance, continuous improvement, and technology-enabled business transformation.

Required Qualifications:

Essential Duties and Responsibilities

• Lead enterprise application teams in delivering high-quality technology solutions and services that support faculty, staff, and students.
• Drive a culture of customer service, collaboration, accountability, innovation, and continuous improvement.
• Work collaboratively with Technology Services leadership and functional departments to identify process improvement opportunities and technology solutions that support institutional priorities.
• Lead governance processes related to enterprise applications, including initiative intake, prioritization, evaluation, and implementation.
• Develop and maintain enterprise application roadmaps and support the execution of strategic technology initiatives.
• Direct the planning, implementation, enhancement, support, and lifecycle management of enterprise applications, integrations, reporting solutions, and related technologies.
• Lead software implementations, upgrades, integrations, releases, and modernization efforts.
• Ensure enterprise applications remain reliable, secure, scalable, and aligned with business requirements.
• Establish and maintain standards, policies, procedures, and best practices for enterprise solutions and related services.
• Monitor and evaluate application performance, utilization, and effectiveness, providing recommendations for continuous improvement.
• Oversee service delivery, operational support, testing, release management, change management, and quality assurance processes.
• Partner with project managers, business analysts, and functional leaders to ensure successful delivery of enterprise initiatives.
• Manage relationships with software vendors, implementation partners, consultants, and service providers.
• Participate in contract evaluations, procurement activities, and vendor negotiations.
• Develop budget recommendations and manage assigned budgets to ensure effective stewardship of technology investments.
• Present recommendations, project updates, performance metrics, and strategic initiatives to leadership audiences.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties to maintain standards in accordance with College policies, procedures, and Core Values.

Knowledge, Skills and Abilities

• Knowledge of enterprise applications, ERP platforms, systems integration, software development, and application lifecycle management
• Knowledge of technology governance, service delivery, project management, and business process improvement practices
• Strong leadership, coaching, and employee development skills
• Excellent analytical, organizational, planning, and problem-solving skills
• Excellent written, verbal, and presentation communication skills
• Ability to build collaborative relationships across technical and functional teams
• Ability to align technology solutions with organizational objectives
• Ability to evaluate business needs and recommend effective technology solutions
• Strong vendor management, negotiation, and relationship-building skills

Physical Demands, Working Conditions and Physical Effort

Sedentary Work – Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work is primarily performed in an office environment with limited physical effort required.

Requirements

Bachelor's degree from an accredited institution in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; or an equivalent combination of education and directly related experience.

Seven (7) years of progressively responsible experience supporting enterprise applications, information systems, technology operations, or related disciplines.

Three (3) years of leadership experience with responsibility for personnel, enterprise technology functions, or major technology initiatives.

Experience leading enterprise application implementations, modernization efforts, or large-scale technology initiatives.

Preferred

Master's degree in a related field from an accredited institution.

Experience with Workday and enterprise ERP ecosystems.

Experience supporting complex enterprise application ecosystems, including ERP, Student Information Systems (SIS), CRM, reporting, and integration platforms.

Experience in higher education.

Experience leading enterprise applications, ERP, digital transformation, or modernization initiatives.

PMP, ITIL, Prosci, Lean Six Sigma, or related professional certifications.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Employment Type:

Full time

Hiring Minimum

$104,392.00

Hiring Maximum

$127,307.00

Compensation is determined based on experience.

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.