Director, Enterprise Operations & Events

Metropolitan State University of Denver; Denver (CO); Hybrid; USD 170,000 - 230,000; Full time

Job summary

Metropolitan State University of Denver seeks a Department Chief Operating Officer to unite hotel operations, lease administration, event management, and insurance programs across a dynamic campus. The role reports to the COO and focuses on establishing scalable, university-wide processes that support strategic aims and student success.

Lead the design and implementation of an enterprise event management framework, optimize cross-department collaboration, and guide policy development to ensure

Qualifications

• Bachelor's Degree in Management or related operations field.
• Minimum of 5 years of progressively responsible experience in operations, administration or related field.
• Demonstrated experience in operational oversight, project management, or organizational planning within a complex institution or comparable organization.
• Proven success managing cross-functional initiatives, major institutional initiatives, or enterprise-level projects.

Responsibilities

• Build, launch and scale a university-wide framework for event management in university spaces.
• Formulate and enforce university-wide event policies, procedures, and guidelines.
• Evaluate, select, and deploy an enterprise event scheduling and management system to centralize space requests, ticketing, invoicing, and logistics.
• Assess operational needs to design the long-term organizational structure for event support; recruit, onboard, and manage a high-performing team.
• Establish operational handoffs with key support units to ensure seamless execution.
• Overhaul and administer Facility User Agreements (FUAs) to align with the new event framework, ensuring terms and compliance.
• Partner with ERM, Legal, and Public Safety to integrate mandatory review protocols for alcohol permits and high-risk activities.

Skills

Strategic thinking

Operational execution

Communication skills

Education

Bachelor's degree in management or related field

Job description

Metropolitan State University of Denver seeks a Department Chief Operating Officer to unite hotel operations, lease administration, event management, and insurance programs across a dynamic campus. The role reports to the COO and focuses on establishing scalable, university-wide processes that support strategic aims and student success.

Lead the design and implementation of an enterprise event management framework, optimize cross-department collaboration, and guide policy development to ensure