COO, Campus Growth & Operations (Events & Innovation)

National Western Center group; Denver (CO); Hybrid; USD 200,000 - 225,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

PTO

Paid parental leave

401k plan with company match

Life, personal accident, and disable­–

Job summary

The National Western Center in Denver, CO seeks a Chief Operating Officer to translate strategy into operations for a mission-driven campus and events venue. You will lead organizational leadership, facilities management, campus services, and event sales, elevating performance and ensuring financial discipline.

The role requires a bachelor’s degree and 8–10 years of senior leadership across facilities, events, and operations, plus strong partner relationships with city officials, vendors, and

Qualifications

• Bachelor's degree in business administration, management, or a related field.
• Minimum of eight to ten years of progressive senior leadership experience in a multi-faceted business including prior experience in facilities operations and management; event venue sales and operations; and organizational leadership.
• Five or more years experience growing, leading, and cultivating successful teams across a wide range of functions.
• Deep understanding of industry and venue management, including event sales & marketing, production, operations, guest services, food and beverage operations, risk management, budgets and proformas.
• Proven strategic mind, including the ability to see multiple outcomes, scenario plan, analyze potential opportunities and challenges, and navigate shifts.

Responsibilities

• Collaborates with the CEO in setting and driving organizational vision and operational strategy.
• Translates strategy into actionable goals for performance and growth; helps to implement organization-wide goal setting, performance management, and annual operations planning.
• Direct the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives; collaborates with CFO on annual operating and capital budgets.
• Evaluates the results of overall operations regularly and reports these results to the CEO and Board of Directors.
• Develops and implements policies, procedures, and systems for daily operations, and communicates these changes to department leaders.
• Fosters a strong organizational culture.
• Leads the NWC team to achieve a world-class standard of performance for event venues.
• Pursues an aggressive ramp-up strategy for revenue generation, primarily through event operations, focused on growing on-campus activity.
• Manages the event sales and operations team throughout the entire life cycle of events - from client cultivation through close out.
• Models projected event activity including proposal pipeline and financial forecast.

Skills

Strategic leadership

Operations management

Budgeting & proformas

Event venue management

Stakeholder management

Team building

Knowledge of local government

Education

Bachelor's degree in business administration

Job description

The National Western Center in Denver, CO seeks a Chief Operating Officer to translate strategy into operations for a mission-driven campus and events venue. You will lead organizational leadership, facilities management, campus services, and event sales, elevating performance and ensuring financial discipline.

The role requires a bachelor’s degree and 8–10 years of senior leadership across facilities, events, and operations, plus strong partner relationships with city officials, vendors, and