Director, Enterprise IT Infrastructure

Symbotic; Wilmington (MA); On-site; USD 186,000 - 225,200; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K

PTO

Job summary

Symbotic is seeking a Director of Enterprise IT Infrastructure to lead strategic planning and management of IT systems. Located in Wilmington, Massachusetts, this role requires a professional with a strong IT leadership background to oversee the reliability and efficiency of cloud, on-premises and hybrid solutions.

Key responsibilities include developing IT strategies, optimizing system performance, and ensuring compliance with regulatory standards. Candidates should have a BS in Computer Science and at least 15 years of related experience.

Qualifications

• Minimum 15 years of experience in IT, with 10 years in leadership roles.
• Strong knowledge of cloud computing services and solutions.
• Experience with virtualization and security technologies.

Responsibilities

• Develop and execute IT infrastructure strategy.
• Oversee design and maintenance of infrastructure solutions.
• Ensure regulatory compliance and manage security risks.

Skills

Cloud computing expertise (Azure, Google Cloud)

IT leadership experience

Virtualization and storage solutions

IT service management (ITIL)

Cybersecurity principles

Communication skills

Education

BS in Computer Science or Information Technology

Tools

Hypervisors

ITIL certifications

Cloud certifications (AWS/Azure)

Job description

Job Overview

We are seeking a highly experienced Director of Enterprise IT Infrastructure to lead the strategic planning, implementation, and management of our organization's IT infrastructure. This role is responsible for ensuring the reliability, scalability, and efficiency of enterprise-wide systems, including data centers, cloud platforms, networks, IT Service Desk and IT operations.

As a key leader within the IT organization, you will collaborate with executive leadership, business stakeholders, and IT teams to drive innovation, optimize performance, and align technology initiatives with business objectives.

Responsibilities

Strategic Leadership & IT Infrastructure Management

• Develop and execute the long‑term strategy for enterprise IT infrastructure, aligning with business objectives.
• Oversee the design, implementation, and maintenance of cloud, on‑premises, and hybrid infrastructure solutions.
• Drive innovation by adopting emerging technologies to improve efficiency, security, and scalability.
• Ensure high availability, disaster recovery, and business continuity planning for mission‑critical systems.
• Manage enterprise‑wide networking, storage, servers, virtualization, and data center operations.

Operational Excellence & Performance Optimization

• Lead IT infrastructure teams in optimizing system performance, reliability, and uptime.
• Establish and enforce best practices for IT service management (ITSM) and operational excellence.
• Oversee infrastructure automation, monitoring, and proactive issue resolution.
• Implement and monitor KPIs, SLAs, and IT governance standards to ensure compliance and efficiency.

Security, Compliance & Risk Management

• Ensure IT infrastructure meets regulatory compliance requirements (e.g., ISO 27001, SOC 2, NIST).
• Collaborate with cybersecurity teams to mitigate security risks and enforce best practices.
• Develop and maintain enterprise disaster recovery and incident response plans.

Team Leadership & Vendor Management

• Lead, mentor, and develop a high‑performing team of IT infrastructure professionals.
• Manage relationships with technology vendors, service providers, and partners.
• Oversee IT procurement, budgeting, and cost optimization for infrastructure projects.
• Foster a culture of innovation, collaboration, and continuous improvement.

Qualifications

• BS in computer science, Information Technology, or related field.
• Minimum 15 years’ experience with minimum 10 years of progressive IT leadership experience, including managing enterprise infrastructure.
• Strong knowledge of cloud computing (Azure, Google Cloud).
• Experience with virtualization, hypervisors, storage solutions, Security and networking technologies.
• Proficiency in IT service management frameworks (ITIL).
• Familiarity with DevOps, automation, and infrastructure‑as‑code (IaC) practices.
• Understanding of cybersecurity principles and compliance frameworks.
• Certifications such as ITIL, CISSP, AWS/Azure Solutions, PMP, or CCNP preferred.
• Experience in leading digital transformation and cloud migration initiatives.
• Strong communication and stakeholder management skills.

Required Travel and Logistics

• Up to 20% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi‑weekly.

Equal Opportunity Employer

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Compensation and Benefits

The base range for this position in the posted location is $186,000.00 - $225,200.00; base pay offered may vary depending on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.