Director, Enterprise Communication (Durham, NC)

Fortrea; North Carolina; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Fortrea seeks a Director of Enterprise Communication to lead the global internal and external communications program, translating complex business topics into clear narratives for diverse audiences. This hybrid role serves Fortrea’s Durham headquarters three days per week and collaborates with senior leaders across the company.

The position demands executive presence, exceptional writing, disciplined planning, and the ability to handle confidential information in a fast-paced environment; travel

Qualifications

• Bachelor’s degree in communications, public relations, journalism, English, marketing, business, or related field.
• 8+ years in corporate/internal/executive communications, PR, or related roles.
• Exceptional writing, editing, message development, and storytelling for execs and employees.
• Ability to advise senior leaders, influence stakeholders, manage ambiguity, and decide under tight timelines.
• Strong project management across global teams.
• Experience with Microsoft 365, intranet platforms, content planning tools, and measurement approaches.
• Experience leveraging AI tools for content development while preserving quality and brand standards.
• English fluency required; additional languages helpful.

Responsibilities

• Develop and execute integrated enterprise communication strategies that support Fortrea’s priorities and leadership agenda.
• Advise senior leaders on messaging, stakeholder engagement, sequencing, tone, and channel strategy.
• Create executive-ready communications including press releases, media briefs, leadership messages, talking points, scripts, and intranet content.
• Lead communication planning for enterprise programs, organizational changes, and issues requiring coordinated messaging.
• Coordinate with HR, legal, investor relations, and other colleagues to ensure timely, accurate, audience-appropriate messages.
• Manage calendars, editorial plans, approvals, and measurement approaches to improve visibility and impact.

Skills

Executive writing

Stakeholder influence

Project management

AI in content tools

English fluency

Education

Bachelor's degree

Master's degree

Tools

Microsoft 365

Intranet platforms

Content planning tools

Communication measurement tools

AI content tools

Job description

Job Overview:

The Director, Enterprise Communication develops and leads enterprise-wide communication team and strategies that advance Fortrea’s business priorities, strengthen employee understanding, and support consistent, credible messaging across the organization. This role partners with senior leaders, functional stakeholders, and Corporate Communications colleagues to translate complex business topics into clear, engaging communications for global audiences. Success requires strong judgment, executive presence, excellent writing, disciplined planning, and the ability to manage sensitive information in a fast-paced environment.

Summary of Responsibilities:

• Develop and execute integrated enterprise communication team and strategies that support Fortrea’s business priorities, culture, transformation initiatives, and leadership agenda.
• Serve as a strategic communication advisor to senior leaders, providing counsel on messaging, stakeholder engagement, sequencing, tone, and channel strategy.
• Create executive-ready communications, including press releases, media briefing documents, leadership messages, talking points, scripts, presentations, Q&A documents, intranet content, and employee announcements.
• Lead communication planning for enterprise programs, organizational changes, business updates, culture initiatives, and issues that require coordinated messaging across audiences.
• Partner with business unit, functional, HR, legal, investor relations, and external communication colleagues to ensure messages are aligned, accurate, timely, and audience appropriate.
• Manage communication calendars, editorial plans, approvals, and measurement approaches to improve visibility, consistency, and impact across communication channels.
• Use data, feedback, and business context to evaluate communication effectiveness and recommend improvements to content, channels, and stakeholder engagement.
• Maintain confidentiality and sound judgment when handling sensitive business, people, financial, regulatory, or reputational topics.
• Support crisis, issues, and change communications as needed, including rapid message development and stakeholder coordination in coordination with the crisis communications leads.
• Perform all other duties as needed or assigned. This role may require up to 10% domestic or international travel.

Qualifications (Minimum Required):

• Bachelor’s degree in communications, public relations, journalism, English, marketing, business, or a related field.
• Fortrea may consider relevant and equivalent experience and successful project outcomes in lieu of educational requirements.
• Exceptional writing, editing, message development, presentation development, and storytelling skills for executive and employee audiences.
• Demonstrated ability to advise senior leaders, influence stakeholders, manage ambiguity, and make sound decisions under tight timelines.
• Strong project management skills, including the ability to manage multiple priorities, approvals, and deliverables across global teams.
• Experience using Microsoft 365 tools, intranet or employee communication platforms, content planning tools, and communication measurement approaches.
• Demonstrated experience leveraging AI tools to support content development, research, editing, and communications strategy while maintaining quality, accuracy and brand standards.
• English fluency required; additional language proficiency is beneficial for global stakeholder engagement.

Experience (Minimum Required):

• Minimum of 8 years of progressive experience in corporate communications, internal communications, executive communications, public relations, or related communication roles.
• Experience developing communication strategies and materials for senior leaders and global employee audiences.
• Experience supporting change, transformation, crisis, issues, or highly sensitive business communications preferred.
• Leadership experience managing complex projects, cross-functional workstreams, agencies, vendors, or direct reports.

Preferred Qualifications Include:

• Master’s degree in communications, public relations, business, journalism, or a related field.
• Experience in health care, life sciences, clinical research, pharmaceutical services, or a regulated global business environment.
• Experience with employee engagement, leadership visibility, culture communications, investor-related communications, or media-sensitive topics.
• Demonstrated ability to simplify complex business topics and create clear, credible narratives for global audiences.

Physical Demands / Work Environment:

Office/Home-Based

Work Environment:

• Work is performed in an office environment with exposure to electrical office equipment.
• Comfortable working in a virtual team environment with colleagues around the world.

Physical Requirements:

• Frequently stationary for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
• Regular and consistent attendance.
• Varied hours may be required.

This is a hybrid role with the expectation to work within our Durham headquarters 3 days each week.

Application deadline: September 30 2026

Learn more about our EEO & Accommodations request here.