Director, Enterprise AI Product for Associate Experience

Capital One; Chicago (IL); On-site; USD 209,500 - 239,100; Full time

Job summary

Capital One is seeking a Director of Product for Enterprise AI to unify AI across the Associate Experience tooling and build trusted, agentic experiences for Capital One Associates.

You will partner with AX, Developer Experiences, and AI/ML teams to drive fast decisions, reduce silos, and deliver value through integrated AI capabilities and governance. Strong leadership and strategic vision are essential.

Qualifications

• At least 7 years of experience working in Product Management.
• Degree requirements: Bachelor's in a quantitative field; Master's or MBA with quantitative focus.
• Experience with AI/ML products and governance in large organizations.

Responsibilities

• Own AX AI roadmap and governance standards to manage risk and prioritize high-value use cases.
• Lead a team focused on integrating core services with AI agents and orchestration protocols.
• Drive AI adoption through standardized prompts and enablement programs.
• Collaborate across lines of business to align AI initiatives and reduce silos.

Skills

Product Management

AI/ML product

Leadership

Stakeholder communication

Education

Bachelor's Degree in a quantitative field

Master's Degree in a quantitative field or MBA with quantitative concentration

Tools

Agentic frameworks

LLM orchestration protocols

Job description

Capital One is seeking a Director of Product for Enterprise AI to unify AI across the Associate Experience tooling and build trusted, agentic experiences for Capital One Associates.

You will partner with AX, Developer Experiences, and AI/ML teams to drive fast decisions, reduce silos, and deliver value through integrated AI capabilities and governance. Strong leadership and strategic vision are essential.