director, engineering - Web & Mobile

Starbucks; Seattle (WA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Job summary

Starbucks is seeking a director of engineering for Web & Mobile to lead customer‑facing digital experiences across iOS, Android, and web. You will shape technical strategy, drive engineering execution, establish quality practices, and evolve platforms to support millions of customer interactions.

This is a high‑impact leadership role requiring exceptional cross‑functional collaboration with Product, Design, Architecture, QA, Security, Operations, and business stakeholders.

Qualifications

• 5+ years experience building and leading teams of engineers.
• Demonstrated experience directing the software development function, including the process, design, development, delivery and maintenance of software products and services.
• Demonstrated experience developing and delivering solutions for retail, internet or similar companies.
• Exceptional communication and presentation skills: you can communicate conceptual ideas, engineering rationale and technical challenges both verbally and visually, to a wide range of audiences.
• Experience working with distributed teams.

Responsibilities

• Lead the engineering strategy for Starbucks web and mobile platforms - Define and execute the technical vision, roadmap, and engineering priorities for iOS, Android, and web applications, ensuring alignment with Starbucks business goals, customer experience priorities, and enterprise technology strategy.
• Deliver high‑quality customer‑facing digital experiences - Oversee the full software development lifecycle across strategy, planning, design, development, delivery, maintenance, and continuous improvement of Starbucks web and mobile products.
• Drive engineering excellence and delivery velocity - Champion modern engineering practices, scalable architecture, QA automation, DevOps, AI adoption, and continuous improvement to increase release confidence, improve quality, and accelerate delivery.
• Build and develop high‑performing engineering teams - Lead managers and engineers across distributed teams, set clear goals, provide coaching and feedback, build leadership capability, and create an inclusive environment where partners can do their best work.
• Partner across Product, Design, and Technology - Work with cross‑functional leaders to translate business and customer needs into clear technology plans and aligned execution.

Job description

Now Brewing – director, engineering - Web & Mobile! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a director, engineering - Web & Mobile, you will lead the engineering teams responsible for the Starbucks customer-facing digital experiences across iOS, Android, and web. This role is accountable for shaping the technical strategy, engineering execution, quality practices, and platform evolution that support millions of customer interactions and help drive engagement across Starbucks digital channels.

This leader will bring deep experience in software engineering, mobile and web application development, platform modernization, and people leadership. They will work closely with Product, Design, Architecture, QA, Security, Operations, and business stakeholders to deliver high-quality, scalable, and resilient digital experiences. The ideal candidate will be a strong technical leader, an effective cross‑functional partner, and a proven developer of engineering talent.

• Lead the engineering strategy for Starbucks web and mobile platforms - Define and execute the technical vision, roadmap, and engineering priorities for iOS, Android, and web applications, ensuring alignment with Starbucks business goals, customer experience priorities, and enterprise technology strategy.
• Deliver high‑quality customer‑facing digital experiences - Oversee the full software development lifecycle across strategy, planning, design, development, delivery, maintenance, and continuous improvement of Starbucks web and mobile products.
• Drive engineering excellence and delivery velocity - Champion modern engineering practices, scalable architecture, QA automation, DevOps, AI adoption, and continuous improvement to increase release confidence, improve quality, and accelerate delivery.
• Build and develop high‑performing engineering teams - Lead managers and engineers across distributed teams, set clear goals, provide coaching and feedback, build leadership capability, and create an inclusive environment where partners can do their best work.
• Partner across Product, Design, and Technology - Work with cross‑functional leaders to translate business and customer needs into clear technology plans and aligned execution.

We’d Love To Hear From People With

• 5+ years experience building and leading teams of engineers.
• Demonstrated experience directing the software development function, including the process, design, development, delivery and maintenance of software products and services.
• Demonstrated experience developing and delivering solutions for retail, internet or similar companies.
• Exceptional communication and presentation skills: you can communicate conceptual ideas, engineering rationale and technical challenges both verbally and visually, to a wide range of audiences.
• Experience working with distributed teams.

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Partners have access to short‑term and long‑term disability, paid parental leave,