Director, Engineering and Support Services

NYC Health + Hospitals; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

NYC Health + Hospitals is seeking a senior facilities program director to administer and direct programs managing building maintenance, grounds, and equipment, and to procure utilities and their distribution systems. The role coordinates construction and renovation programs and ensures compliance with policies and regulatory requirements.

The position involves directing staff, planning budgets including energy savings, liaising with architects and engineers, and ensuring operations stay within

Qualifications

• Bachelor’s Degree from an accredited college or university in Engineering, Architecture, Construction Management or a related discipline; and three (3) years of experience in the construction, architectural or engineering area, including two (2) years in design contracts and construction contracts relating to health care facilities in a responsible administrative, managerial or supervisory capacity; or
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor’s degree from an accredited college or university in a discipline as listed in 1 above or a related discipline; and five (5) years of experience in the construction, architectural or engineering area, including three (3) years in design contracts and construction contracts relating to health care facilities in a responsible administrative, managerial or supervisory capacity; or
• High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and seven (7) years of experience in the construction, architectural or engineering area; and current Certified Health Care Facility Manager (CHFM) certification issued by the American Hospital Association (AHA); or
• Valid license and current registration as a Professional Engineer or Architect issued by the New York State Education Department (NYSED); and two (2) years of experience in the construction, architectural or engineering area, including one (1) year in design contracts and construction contracts relating to health care facilities in a responsible administrative, managerial or supervisory capacity.
• A related Master’s Degree can be substituted for one (1) year of experience.

Responsibilities

• Directs trade staff through development of processes and procedures for the implementation of maintenance operations, construction contracts, and capital projects.
• Meets with health care setting client and staff, as needed, to plan, prioritize, coordinate and communicate programs and policies. Reviews and evaluates existing programs, services, policies and procedures. Participates in regular periodic staff meetings.
• Works with Capital Development Team to coordinate and recommend plans, designs, and changes in various construction, renovation, and engineering activities. Reviews, evaluates and recommends approval of plans for capital construction projects.
• Provides technical assistance in review of existing maintenance and engineering procedures, service and construction contracts, and preventive maintenance for all system properties.
• Ensures compliance with The Joint Commission (TJC), State Health Department, Environmental Protection Agency (EPA), Department of Environmental Protection (DEP), Americans with Disabilities (ADA), Underground Storage Tank (UST) governed by DEP and other regulatory business appointments.
• Evaluates department’s projects through the development of reports, studies, and surveys detailing progress of programs, statistical studies, and health care setting planning. Recommends improvement, as necessary.
• Prepares and leads departmental budgets, including utilities energy savings program. Identifies and meets staffing needs to support service delivery. Ensures operations run within budgetary guidelines.
• Develops and prepares standard methods and procedures for the implementation of maintenance systems and operations, construction contracts, and works closely with Capital Development Team on capital projects development.
• Supervises work performance and prepares and/or reviews performance evaluations for assigned personnel. Supervises flow and quality of work to ensure completion of workload and consistency to health care setting’s standards.
• Facilitates in-service training programs and provides departmental orientation, training, and guidance to staff. Assesses staff training needs, evaluates the effectiveness of the program, and implements changes to provide for more efficient operations. Oversees departmental processes for all required educational courses and certifications.
• Provides education on patient and public safety protocols and prevention techniques to staff, community members, patients and caregivers.
• Serves as a liaison with contractors, architects, engineers and material and equipment suppliers. Provides consultative services to senior leadership and/or federal, state, and city agencies on matters pertaining to engineering, construction, design projects and other engineering support programs and functions.
• Maintains knowledge and expertise in National Fire Protection Association (NFPA), TJC, Centers for Medicaid and Medicare Services (CMS), EPA, and Occupational Safety and Health Administration (OSHA) codes and regulations essential in the ability to interpret and implement.
• Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.
• May represent the System in certain legal matters dealing with City, State, and Federal agencies.
• Performs other related duties, as directed.

Skills

Supervisory experience

Regulatory compliance

Education

Bachelor’s Degree in Engineering/Architecture/Construction Management

Master’s Degree substitution for experience

Job description

Duties & Responsibilities

Under the direction and in collaboration with the health care leadership, administers and directs programs to manage building maintenance, grounds, and equipment and procure or generate utilities and their distribution systems. Coordinates construction and renovation programs. Ensures ongoing compliance with NYC Health + Hospitals and relevant health care setting policies, and other appropriate regulatory requirements.

Essential Duties And Responsibilities

• Directs trade staff through the development of processes and procedures for the implementation of maintenance operations, construction contracts, and capital projects.
• Meets with health care setting client and staff, as needed, to plan, prioritize, coordinate and communicate programs and policies. Reviews and evaluates existing programs, services, policies and procedures. Participates in regular periodic staff meetings.
• Works with Capital Development Team to coordinate and recommend plans, designs, and changes in various construction, renovation, and engineering activities. Reviews, evaluates and recommends approval of plans for capital construction projects.
• Provides technical assistance in review of existing maintenance and engineering procedures, service and construction contracts, and preventive maintenance for all system properties.
• Ensures compliance with The Joint Commission (TJC), State Health Department, Environmental Protection Agency (EPA), Department of Environmental Protection (DEP), Americans with Disabilities (ADA), Underground Storage Tank (UST) governed by DEP and other regulatory business appointments.
• Evaluates department’s projects through the development of reports, studies, and surveys detailing progress of programs, statistical studies, and health care setting planning. Recommends improvement, as necessary.
• Prepares and leads departmental budgets, including utilities energy savings program. Identifies and meets staffing needs to support service delivery. Ensures operations run within budgetary guidelines.
• Develops and prepares standard methods and procedures for the implementation of maintenance systems and operations, construction contracts, and works closely with Capital Development Team on capital projects development.
• Supervises work performance and prepares and/or reviews performance evaluations for assigned personnel. Supervises flow and quality of work to ensure completion of workload and consistency to health care setting’s standards.
• Facilitates in-service training programs and provides departmental orientation, training, and guidance to staff. Assesses staff training needs, evaluates the effectiveness of the program, and implements changes to provide for more efficient operations. Oversees departmental processes for all required educational courses and certifications.
• Provides education on patient and public safety protocols and prevention techniques to staff, community members, patients and caregivers.
• Serves as a liaison with contractors, architects, engineers and material and equipment suppliers. Provides consultative services to senior leadership and/or federal, state, and city agencies on matters pertaining to engineering, construction, design projects and other engineering support programs and functions.
• Maintains knowledge and expertise in National Fire Protection Association (NFPA), TJC, Centers for Medicaid and Medicare Services (CMS), EPA, and Occupational Safety and Health Administration (OSHA) codes and regulations essential in the ability to interpret and implement.
• Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.
• May represent the System in certain legal matters dealing with City, State, and Federal agencies.
• Performs other related duties, as directed.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university in Engineering, Architecture, Construction Management or a related discipline; and three (3) years of experience in the construction, architectural or engineering area, including two (2) years in design contracts and construction contracts relating to health care facilities in a responsible administrative, managerial or supervisory capacity; or
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor’s degree from an accredited college or university in a discipline as listed in 1 above or a related discipline; and five (5) years of experience in the construction, architectural or engineering area, including three (3) years in design contracts and construction contracts relating to health care facilities in a responsible administrative, managerial or supervisory capacity; or
• High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and seven (7) years of experience in the construction, architectural or engineering area; and current Certified Health Care Facility Manager (CHFM) certification issued by the American Hospital Association (AHA); or
• Valid license and current registration as a Professional Engineer or Architect issued by the New York State Education Department (NYSED); and two (2) years of experience in the construction, architectural or engineering area, including one (1) year in design contracts and construction contracts relating to health care facilities in a responsible administrative, managerial or supervisory capacity.
• A related Master’s Degree can be substituted for one (1) year of experience.

Department Preferences

Education

• Bachelor's degree in Architecture, Engineering, Industrial Engineering, Construction Management or an approved related discipline from an accredited college or university

Licenses

• NYS Licensure as a Professional Engineer or Registered Architect

Years Of Experience

• Seven (7) plus years of experience in the Construction, Architectural or Engineering field

Knowledge, Skills, Abilities And Other Requirements

• Supervisory experience