Cimplifi is a leading integrated legal services provider, leveraging technology and expertise to simplify the experience of eDiscovery and contract analytics for corporate legal departments and law firms. For more than two decades, clients have relied on our expertise and ingenuity to solve complex challenges, bring innovative solutions, and deliver intelligence and insight to help them manage risk, control costs, and get more done, more effectively, and with far less effort and stress.
POSITION OVERVIEW
Under the direction and supervision of the Vice President, Client Delivery, the Director of ED Project Management ("Director") leads the project management team ("PM Team") made up of Senior Project Managers, Project Managers and Associate Project Managers. The PM team at Cimplifi aims to drive an exceptional client experience through exemplary responsiveness, a consultative approach, and adoption of Cimplifi technologies and best practice workflows. The Director is responsible for planning, monitoring, and managing internal and external project communications of pod members. This position requires strong people management, extensive client experience, and leadership skills.
ESSENTIAL FUNCTIONS
In this capacity, a Director’s primary responsibilities are:
- Delivers strategic, and results-oriented leadership to promote team and individual excellence.
- Drives team results in the areas of technology, workflow and process proficiency, issue resolution, and department and/or company objectives and initiatives.
- Drives documentation and regulation of Cimplifi PM standards, as well as with project workflow tasks.
- Hire, coach, mentor, and develop project management team members, including leading pod member onboarding and supplying quarterly career development sessions.
- Track team utilization and ensure proper resourcing for all projects assigned to pod.
- Works with leadership to establish the "Cimplifi Way" of Professional Services.
- Ensures consistency across all PMs in consultative communication and standards.
- Provides client support to project management team, particularly with high profile
- matters, though workflow guidance and/or handling client escalations.
- Collaborates with Sales as necessary.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
- Bachelor’s degree required; Juris Doctor (JD) or LLM preferred.
- Minimum (5) years eDiscovery project management experience with an eDiscovery services provider required.
- At least 2 years’ experience leading an eDiscovery team working on large scale global eDiscovery matter(s).
- Prior experience managing people is required.
- Adept at leading by example and fostering a collaborative and healthy work environment.
- Ability to delegate tasks as appropriate to pod team members; drive and motivate a high performing team.
- Experience with supporting sales professionals in client-facing meetings.
- Ability to use metrics to identify areas of improvement and opportunities to automate workflows to improve efficiency.
- Ability to cultivate positive and professional relationships both internally and externally.
GOALS & VARIABLE COMPENSATION
Variable compensation will be tied to annual goals set during Performance Review planning.
CIMPLIFI COREVALUES:
Our Core Values serve as the guiding principles behind all services we deliver.
A Cimplifi employee is…
- Courageous: We back our best practices with integrity and ethics, making our employees resilient and able to drive honest conversations, and engage in problem-solving in the face of adversity.
- Reliable: We consistently respond faster, work harder, think smarter, and work collaboratively to support our clients’ needs, building trust and dependability.
- Inventive: We are proactive and resourceful original thinkers, we are capable of creating innovative solutions, and delivering time-tested results due to our training, skills, and industry knowledge.
- Adaptable: We are nimble, eager, and prepared for the challenges facing our clients, allowing us to be flexible and responsive to client needs.