Director, E-commerce Strategy & Insights

Stackline; Kentucky; Hybrid; USD 160,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA with company match

401(k) with company match

Company-paid life insurance

20 days PTO + 9 holidays

Paid parental leave

Summer Fridays

In-office social events

Stocked kitchen with healthy snacks

Job summary

Stackline is a leading connected commerce platform with offices in Seattle, Minneapolis, New York, Cleveland, and London. We seek a Director, Strategy & E-commerce Insights to guide a SaaS-enabled Professional Services team delivering data-driven insights and hands-on advertising across multiple RMNs.

This hybrid role requires governance across client relationships and project delivery, with cross-functional leadership across sales and product.

Qualifications

• 10+ years of client services or account management experience.
• 10+ years Microsoft Excel and data analytics experience.
• 6+ years e-commerce retail experience.
• 2+ years direct management experience of a team of five or more.

Responsibilities

• Build and manage a versatile team to deliver world-class e-commerce strategy and execution to drive clients' businesses in the e-retailer space.
• Craft and deliver pay-per-click (PPC) retail search advertising plans across several RMNs.
• Proficiently analyze large datasets to identify category trends and insights to develop strategic plans that achieve client goals and initiatives.
• Design, coordinate and implement critical path schedule with internal Stackline team as well as external client team to drive new product launches, advertising plans, growth plans, etc.
• Own and cultivate the client relationship (up to C-Level) to ensure all client needs are being met and exceeded where possible.
• Identify emerging opportunities for Stackline to launch new business initiatives for both software and services.
• Work with Sales team to assist in proposals to acquire new clients and expand existing client programs to incorporate latest organizational capabilities.

Skills

Excel

Data analytics

Job description

Stackline is a leading connected commerce platform with offices in Seattle, Minneapolis, New York, Cleveland, and London. We seek a Director, Strategy & E-commerce Insights to guide a SaaS-enabled Professional Services team delivering data-driven insights and hands-on advertising across multiple RMNs.

This hybrid role requires governance across client relationships and project delivery, with cross-functional leadership across sales and product.