Director Donor Relations - MPM

Baycare; Clearwater (FL); Hybrid; USD 55,000 - 85,000; Full time

Job summary

BayCare Health System in Clearwater is seeking a Full Time Leader to manage the Foundation Hospitality Services program. You will coordinate donor notifications to patients, conduct outreach by phone and in person, and partner with hospital teams to foster grateful patient relationships and charitable giving.

The role requires a HS diploma and 5 years in nonprofit work, with hybrid work arrangements and HIPAA/compliance responsibilities within the Foundation.

Qualifications

• HS Graduate or Equivalent GED - Required
• 5 years of experience working in a nonprofit

Responsibilities

• Manages the Foundation Hospitality Services program for donors and patients who opt in to Foundation notification when receiving care at one of the MPM hospitals.
• Ensures hospitality forms are completed and processed appropriately and coordinates patient outreach through phone calls and in-person visits.
• Partners with hospital physicians, caregivers, and development staff to identify, cultivate, and steward grateful patients and families.
• Regular visits to our four hospitals stewarding patients and developing relationships with care teams.
• Develops and maintains a grateful patient fundraising pipeline, creating pathways for patients and families to engage philanthropically and honor caregivers through charitable giving.
• Supports donor stewardship efforts by fostering meaningful relationships and ensuring a positive patient and donor experience.
• Maintains a strong understanding of HIPAA regulations and Foundation policies to ensure compliance when working with patient information.
• Performs other duties as assigned.

Education

HS Graduate or GED

Job description

Clearwater:Countryside Corporate Center | Leadership | Full Time

Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area.Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary

Manages the Foundation Hospitality Services program. Hospitality is a service provided to donors who opt in for the Foundation to be notified when receiving care at one of the MPM hospitals. Responsibilities include ensuring complete hospitality forms are received, connecting with patients through phone calls and visits, and partnering with hospital care teams to provide exceptional stewardship and relationship-building opportunities. This position plays a key role in identifying, cultivating, and stewarding grateful patients as prospective donors, working closely with the Development team to build and maintain a grateful patient fundraising pipeline and provide opportunities for patients and families to honor caregivers through philanthropy. Ensures all activities are conducted in compliance with HIPAA regulations and Foundation policies. Acts as a liaison with the Foundation Board of Directors, including committee engagement and participation.

• Manages the Foundation Hospitality Services program for donors and patients who opt in to Foundation notification when receiving care at one of the MPM hospitals.
• Ensures hospitality forms are completed and processed appropriately and coordinates patient outreach through phone calls and in-person visits.
• Partners with hospital physicians, caregivers, and development staff to identify, cultivate, and steward grateful patients and families.
• Regular visits to our four hospitals stewarding patients and developing relationships with care teams.
• Develops and maintains a grateful patient fundraising pipeline, creating pathways for patients and families to engage philanthropically and honor caregivers through charitable giving.
• Supports donor stewardship efforts by fostering meaningful relationships and ensuring a positive patient and donor experience.
• Maintains a strong understanding of HIPAA regulations and Foundation policies to ensure compliance when working with patient information.
• Performs other duties as assigned.

Minimum Qualifications

Education

• HS Graduate or Equivalent GED - Required

Experience

• 5 years of experience working in a nonprofit

Facility:BayCare Health System, Foundation-MPM FD

Status: Full Time, Exempt: Yes

Shift Hours: 8:00 AM - 5:00 PM

On Call: No

How often will this team member be working remotely? Hybrid

Equal Opportunity Employer Veterans/Disabled