Director Donor Engagement

Providence; Torrance (CA); On-site; USD 69,000 - 108,000; Full time

Job summary

Providence is seeking a Director of Donor Engagement and Operations in Torrance, California. This role reports to the Chief Philanthropy Officer and is key in driving the Foundation's success through strategic planning and donor relations management.

The successful candidate will oversee donor engagement activities, develop comprehensive stewardship programs, and lead a dedicated team to enhance relationships and drive fundraising initiatives. A Bachelor's degree and extensive experience in philanthropy are required.

Qualifications

• 8+ years of experience in donor relations or philanthropy roles.
• 5+ years of leadership experience.
• Experience in healthcare or large organizations preferred.

Responsibilities

• Oversee donor engagement activities and operations.
• Implement fundraising vision and manage priorities.
• Develop donor stewardship and recognition programs.

Skills

Exceptional written communication

Leadership and team development

Project management

Interpersonal communication

Education

Bachelor’s Degree or equivalent

Tools

Power BI

Job description

Description

The Director of Donor Engagement and Operations reports to the Chief Philanthropy Officer (CPO) or Ministry Philanthropy Leader and supports the direction and overall effectiveness of the Foundation in alignment with the mission, vision, and values of Providence. The Director participates in strategic planning, goal setting, reporting, and budgeting and serves as a vital contributor in creating, implementing, integrating, assessing, and continuously improving Foundation strategies, processes, and procedures that drive successful philanthropic outcomes.

The Director oversees donor engagement activities, Foundation Board operations, and operational planning, including staffing and space considerations, while fostering an engaging, productive, and welcoming environment. The Director is responsible for developing and advancing a comprehensive donor relations program that promotes a culture of gratitude, including gift acknowledgment, stewardship, recognition, and engagement—supporting the Foundation’s fundraising goals, with an emphasis on major and principal gifts.

The Director builds and mentors a team of professionals responsible for stewarding gifts and engaging donors to strengthen long‑term relationships with the Providence Foundation.

What You’ll Do

Administration & Operational Leadership

• Provide comprehensive support to the CPO by facilitating and/or leading execution of plans, schedules, communications, status reporting, and project deliverables across multiple initiatives.
• Oversee project management for Foundation initiatives, including presentations, proposals, gift agreements, donor recognition, prospect management activities, and liaison program efforts.
• Manage cross‑functional project coordination across Foundation teams, shared services, and external partners.
• Implement and support the CPO’s fundraising vision through structured meeting cadence, prospect reporting, and analytics using tools such as Power BI and Prysm.
• Act on behalf of the CPO to coordinate Foundation priorities across Donor Engagement, Annual Giving, and Planned Giving programs.
• Provide timely, accurate communication to the CPO, offering recommendations and insights to support decision‑making.
• Serve as a liaison between the Office of the CPO, executive leadership, and shared services teams.
• Support hiring, onboarding, coaching, and performance management of team members, as applicable.
• Oversee donor data tracking and approval processes related to acknowledgment, recognition, and stewardship activities.
• Support budgeting processes and monitor expenditures to ensure alignment with financial goals and objectives.

Stewardship & Donor Engagement

• In collaboration with shared services and patient relations, develop and operationalize a comprehensive donor stewardship and recognition program, including major and principal gift stewardship.
• Oversee gift acknowledgment processes to ensure timely, meaningful, and documented donor recognition.
• Manage donor communications and reporting, including stewardship of endowed funds and impact reporting.
• Develop consistent mechanisms for sharing information that supports donor cultivation and engagement.
• Draft and coordinate key communications for internal and external stakeholders as directed by the CPO.

Recognition & Program Development

• Oversee donor recognition programs, including named spaces, giving societies, and recognition events, ensuring consistency and adherence to established guidelines.
• Design and implement an integrated donor recognition strategy, including events, naming opportunities, and formal acknowledgments.
• Manage annual updates of donor recognition displays to ensure accuracy, quality, and compliance.
• Partner with Foundation communications teams to support recognition of donors through internal and external communications and publications.

Board Engagement & Strategic Support

• Plan, facilitate, and execute Foundation Board initiatives and engagement strategies, including strategic planning, stewardship, and team‑building activities.
• Coordinate all aspects of Board meetings, reporting, and evaluation materials in partnership with the CPO.
• Support Board Development Committee initiatives and ongoing governance activities.

Qualifications

Education

• Bachelor’s Degree or equivalent combination of education and experience

Experience & Expertise

• 8 years of experience in donor relations, stewardship, or philanthropy‑related roles
• 5 years of leadership experience
• 5 years of experience in administrative operations within an executive office
• Project management experience (preferred)
• Experience in healthcare, higher education, or other large, complex organizations (strongly preferred)
• Demonstrated ability to lead strategic planning and manage complex initiatives
• Strong experience in donor stewardship, recognition communications, and engagement strategies
• Driving may be required as part of this role. Caregivers must comply with all applicable state requirements and provide proof of driver’s license and auto insurance upon request, in accordance with policy.

Leadership Capabilities

• Exceptional written, verbal, and interpersonal communication skills
• Demonstrated ability to manage multiple priorities in a fast‑paced environment
• Strong leadership and team development skills
• Ability to lead through influence across teams and stakeholders
• Demonstrated political acumen and ability to manage sensitive information
• Strong problem‑solving and decision‑making ability
• Commitment to diversity, equity, and inclusion
• Ability to build effective relationships with internal teams, donors, and community leaders
• Ability to represent Providence professionally with high‑level stakeholders
• Ability to work closely with and on behalf of the CPO to drive priorities forward

Job Details

Requisition ID: 433561

Company: Providence Jobs

Job Category: Fundraising

Job Function: Marketing/Public Relations/Community Affairs

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 7013 FOUNDATION ADMINISTRATION CA 1

Address: CA Torrance, 4101 Torrance Blvd

Work Location: Providence Little Co of Mary Medical Ctr‑Torrance

Workplace Type: On‑site

Pay Range: $68.62 - $108.34

Job Benefits: The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

Workplace Expectations: At Providence we believe in the importance of human connection and the impact of in‑person collaboration towards team cohesion and caregiver engagement. Leaders applying for this role will be required to work in office five days a week.

Equal Opportunity Employer Statement: Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Unincorporated County Fair Chance Statement: Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Learn more at providence.jobs/benefits.