Director, Digital Marketing & CRM Strategy

Sony Pictures Entertainment

Culver City (CA)

On-site

USD 102,000 - 140,000

Full time

14 days+

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Job summary

Sony Pictures Entertainment’s Game Shows Group in Culver City seeks a Director of Digital Marketing to lead CRM, lifecycle, SMS, and website initiatives across Wheel of Fortune, Jeopardy!, GSN, and FAST platforms. You will shape the connected digital ecosystem to acquire and retain audiences, drive loyalty programs, and optimize first-party data usage.

You’ll manage the Wheel Watchers Club and Jeopardy! CRM programs, collaborate with Technology for site evolution, and oversee cross-brand

Qualifications

  • 10+ years in digital marketing including CRM, lifecycle, audience engagement
  • Experience with multi-channel programs (email, SMS, loyalty)
  • Proven ability to lead website evolution and audience growth
  • Strong leadership and cross-functional collaboration across large teams
  • Experience presenting to senior stakeholders and managing external vendors
  • Knowledge of first-party data strategies and analytics

Responsibilities

  • Lead omnichannel CRM and lifecycle strategy across channels
  • Drive audience journeys that connect digital experiences with TV viewing
  • Oversee Wheel Watchers Club and Jeopardy! CRM ecosystems and loyalty initiatives
  • Collaborate with Production, Partnerships, Streaming, and Marketing teams
  • Lead vendor selections for digital platforms and agencies
  • Manage a Senior Content Manager and external agencies

Skills

CRM strategy
Lifecycle marketing
Audience engagement
Digital marketing
Analytics & insights

Education

Bachelor’s degree preferred

Tools

Salesforce Marketing Cloud

Job description

Sony Pictures Entertainment’s Game Shows Group in Culver City seeks a Director of Digital Marketing to lead CRM, lifecycle, SMS, and website initiatives across Wheel of Fortune, Jeopardy!, GSN, and FAST platforms. You will shape the connected digital ecosystem to acquire and retain audiences, drive loyalty programs, and optimize first-party data usage.

You’ll manage the Wheel Watchers Club and Jeopardy! CRM programs, collaborate with Technology for site evolution, and oversee cross-brand

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