Director, Digital Experience & Marketing Operations

Socket.dev

Santa Fe (NM)

On-site

USD 130,000 - 195,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

Employer 401(k) safe harbor and profit

Flexible work arrangements

Flexible paid time off

Paid parental leave

Employee assistance program

Education reimbursement program

Community involvement opportunities

Onsite cafeteria

Onsite fitness center

Referral program

Job summary

Thornburg is seeking a Director, Digital Experience & Operations to lead the firm’s marketing technology, digital operations, and digital experience capabilities. This role will help advance a more efficient, scalable, and digitally enabled marketing organization by improving systems, workflows, reporting, content governance, and digital platform effectiveness.

Working closely with Product Marketing, Editorial Strategy, Distribution, Compliance, Creative, Technology, and Data & Analytics teams,

Qualifications

Bachelor’s degree or equivalent in Marketing, Business, Communications, Information Systems, Digital Marketing, or related field.

Responsibilities

Manage and optimize Thornburg’s marketing technology ecosystem, digital platforms, workflows, and vendor relationships.
Lead digital operations and enablement activities, including marketing technology administration, campaign deployment infrastructure, automation, governance, and reporting.
Own website strategy, administration, publishing processes, and ongoing enhancements to support advisor engagement, content distribution, brand experience, accessibility, and compliance standards.
Develop operational dashboards and reporting frameworks to monitor performance, capacity, productivity, digital channel effectiveness, and alignment with business priorities.
Partner across Marketing, Technology, Distribution, Compliance, Data & Analytics, and Creative teams to improve coordination, execution visibility, prioritization, and scalability.
Identify opportunities to improve content taxonomy, metadata strategy, personalization, workflow efficiency, digital effectiveness, and continuous improvement.
Lead and develop digital marketing, digital operations, and marketing technology resources while managing priorities, workloads, and vendor relationships.