Creative Director, Digital

600 UMG Recordings Inc; New York (NY); On-site; USD 96,660 - 150,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) with 100% immediate vesting

Flexible paid time off (PTO)

Generous paid parental leave

Job summary

600 UMG Recordings Inc is seeking a Creative Director for its Digital Creative Services team. This role will shape artist branding and user experience across digital storefronts, campaigns, and e-commerce ecosystems.

The ideal candidate will have 5–7 years in e-commerce digital creative direction, a strong portfolio, and the ability to lead multidisciplinary teams. Benefits include comprehensive health coverage, flexible PTO, and a 401(k) plan with immediate vesting.

Qualifications

• 5–7 years of experience in e-commerce digital creative direction.
• Strong portfolio demonstrating visual storytelling and navigation design.
• Experience in fashion e-commerce or music preferred.
• Ability to lead multidisciplinary teams and manage projects.

Responsibilities

• Own the overarching creative vision for artist stores and e-commerce experiences.
• Set clear visual and experiential direction across campaigns.
• Oversee integration of brand identity and UX for storefront experiences.
• Continuously refine creative strategies based on results and trends.

Skills

E-commerce digital creative direction

Visual storytelling

Navigation design

Content integration

Communication skills

Job description

Overview

Fame House, a division of Universal Music Group, is looking for a Creative Director for its Digital Creative Services team. The role focuses on shaping artist branding and user experience across digital storefronts, campaigns, and e‑commerce ecosystems.

Responsibilities

• Own the overarching creative vision for artist stores, brand system implementation, and e‑commerce experiences.
• Set and maintain a clear visual and experiential direction across UX/UI, digital design, content, and campaign touchpoints.
• Oversee the integration of brand identity, art direction, content, and UX to create seamless, engaging storefront experiences.
• Lead the creative development of artist stores, ensuring visual storytelling, navigation, and content work together intuitively.
• Establish and evolve creative frameworks, design systems, and experience principles that scale across projects.
• Partner with insights and research teams to translate fan behavior, performance data, and learnings into creative strategy.
• Continuously refine creative approaches based on results, cultural trends, and emerging digital best practices.
• Act as a trusted creative partner to labels, artists, managers, and internal stakeholders by communicating creative direction with clarity and confidence.
• Balance artist expression, brand integrity, UX best practices, and commercial objectives.

Qualifications

• 5–7 years of experience in e‑commerce digital creative direction.
• Strong portfolio demonstrating visual storytelling, navigation design, and content integration for digital storefronts and campaigns.
• Experience in either fashion e‑commerce or music, with preference for deep experience in both.
• Demonstrated ability to lead multidisciplinary teams and manage projects from inception through launch.
• Proficiency in creative production tools and the ability to translate data insights into creative strategy.
• Excellent communication skills, able to articulate vision and build trust across stakeholders.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 100% coverage for out‑patient in‑network mental health services.
• Fertility coverage for eligible medical plan participants.
• Well‑being reimbursements for fitness classes, spa treatments, meal services, travel, and more (up to $720/year).
• Student loan repayment assistance and tuition reimbursement.
• 401(k) with 100% immediate vesting on the first 5% of contributions plus additional UMG contribution.
• Flexible paid time off (PTO) for exempt employees; 3‑weeks PTO for non‑exempt employees.
• 2‑weeks paid winter break.
• 10 company holidays, including Juneteenth and Well‑being Day.
• Summer Fridays between Memorial Day and Labor Day.
• Generous paid parental leave for every type of parent.

EEO Statement

Universal Music Group is an Equal Opportunity Employer. We are an E‑Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E‑Verify Participation Poster: English / Spanish. E‑Verify Right to Work Poster: English | Spanish. Job Category: Creative, Design & Production. Salary Range: $96,660 – $150,000. All candidates are encouraged to apply.