Director, Digital Client Solutions

Nielsen; New York (NY); On-site; USD 100,000 - 155,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) with company match

Generous paid time off

Discretionary incentive/bonus eligible

Company-provided vehicle

Job summary

Nielsen in New York City is seeking a results-driven Senior Digital Account Manager to lead strategic client relationships in the social/digital and streaming spaces. You will own revenue targets, develop data-driven sales narratives, and coordinate across product, marketing, and analytics teams to deliver client value.

The ideal candidate has 7–15 years in media sales or client service, strong presentation and analytical skills, and a hunter mentality.

Qualifications

• Hunter mentality required.
• Experience with TV and/or Digital media planning & buying.
• Knowledge of TV media planning & buying preferred.
• Strong relationship skills; experience managing stakeholders to drive cross-functional programs.
• Ability to drive strategic guidance and strong judgment for balancing long-term investments with near-term goals.
• Team oriented and willingness to roll up sleeves to solve challenges.
• Excellent presentation and communication skills; comfortable interfacing with senior executives.
• Analytical thinker with data-driven approach to drive action.
• BA/BS degree or higher.
• 7-15 years working in client service / sales in media.

Responsibilities

• Develop and execute a sales strategy to meet or exceed revenue targets.
• Identify prospects, manage outreach; develop data-driven insights; coordinate cross-functionally within Nielsen.
• Create and deliver client presentations that capture core business issues and demonstrate value.
• Develop deep understanding of Nielsen’s products and how data brings value to clients.
• Understand client organization and monetization strategy to influence partnerships.
• Account management and client service across cross-functional teams.
• Advocate for client needs and manage requests to drive value.
• Sales administration, maintain Salesforce pipeline, contract management, and forecast tracking.

Skills

Hunter mentality

Relationship skills

Presentation skills

Analytical skills

Strategic thinking

Team player

Problem solving

Communication

Education

Bachelor's degree or higher

Tools

Salesforce

Job description

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Join Nielsen’s Digital Account Management team and work with highly innovative, disruptive media companies in one of the fastest growing, rapidly evolving sectors in the media industry.

We are seeking a highly motivated, digital media savvy, experienced sales professional with a hunter mentality, to develop relationships with and drive revenue with Nielsen’s key clients in the Social Media and Streaming Video industries. You will be the primary point of contact and liaison at Nielsen for your clients, responsible for protecting and growing revenue, identifying new opportunities within each business, deepening the relationship with existing constituents while cultivating relationships with new stakeholders, and coordinating cross-functionally within Nielsen.

The ideal candidate will have a strong track record of winning new business, possess excellent written and oral communication skills, have strong analytical skills, be passionate about media, be highly organized and self-motivated, and be comfortable with a revenue target.

Job Responsibilities

• Develop and execute a sales strategy to meet or exceed revenue targets. This is a sales role.
• Identify prospects, manage outreach; develop data-driven, thought provoking insights to foster discussions; & coordinate cross-functionally within Nielsen.
• Create and deliver client presentations that capture clients’ core business issues and demonstrate how Nielsen can help.
• Cultivate a deep understanding of Nielsen’s products and solutions, and how the data bring value to clients’ businesses
• Become an expert in your client - how they are organized and how their structured influence the way they partner with Nielsen, how they monetize, where and how they’re investing for the future; be able to synthesize your clients’ position, performance, and overall business to others at Nielsen
• Account management and client service, coordinating across a number of cross-functional teams at Nielsen
• Effectively advocate internally for client needs and manage client requests--big and small, tactical to strategic-- with colleagues across the organization to drive value and deliver solutions to clients
• Sales administration (maintain Salesforce pipeline, contract management), creating and monitoring financial forecasts, and maintaining regular communications to leadership and cross functional partners regarding financial performance against targets

Qualifications

• Hunter mentality -- a proven sales professional
• Experience with TV and/or Digital media planning & buying
• Knowledge of with TV media planning & buying preferred
• Strong relationship skills; experience managing stakeholders and partners (both externally and internally) to drive cross functional programs with a proven track record of delivering results through influence
• Ability to drive strategic guidance and strong judgment especially relevant in balancing long term strategic investments with near term business goals
• Team orientated and willing to roll up sleeves to solve complex, dynamic challenges
• Excellent presentation and communication skills: ability to identify the right attendees externally and internally for driving outcomes and advancing initiatives and comfortability interfacing with clients’ senior executives/leadership
• A critical thinker, problem solver and solutions oriented: History of developing business strategy in conjunction with senior leadership
• Exhibits strong analytical skills with a knack for working with data and metrics to back up assumptions, recommendations, and drive action
• BA/BS degree or higher
• 7-15 years working in client service / sales in media, preferably from a media analytics firm, digital/social/streaming company, or agency

Additional Information

Enabling your best to power a better media future.

Holistic Rewards:

We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency:

The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.