Director, Demand Planning

MUSC Health; North Charleston (SC); On-site; USD 150,000 - 230,000; Full time

Job summary

MUSC Health seeks a Director of Demand Planning to lead enterprise forecasting, planning, and distribution strategy from the Consolidated Service Center. This role owns the statistical demand signal that drives purchases, stocking locations, and distribution to MUSC hospitals, clinics, and ambulatory facilities.

The position requires strong leadership, analytical expertise, and experience with Tecsys or similar planning platforms, SQL and Power BI.

Qualifications

• Bachelor’s degree in supply chain management, business administration, analytics or related field is required; Master’s preferred.
• Minimum 7 years in supply chain with demand planning/ forecasting; 3+ years in leadership role.
• Proficiency with advanced planning systems (Tecsys, SAP IBP, Kinaxis, Blue Yonder) and analytics tools (SQL, Power BI, Excel).
• APICS/ASCM certification preferred.

Responsibilities

• Develop and govern statistical forecasting models and inventory strategy.
• Balance clinical service needs with supplier availability and market volatility.
• Lead the demand planning team and guide substitutions during disruptions with evidence-based decisions.
• Partner with Value Analysis and clinical leadership to optimize coverage and cost.

Skills

Forecasting

Leadership

SQL

Power BI

Excel advanced

Inventory planning

Communication

Education

Bachelor’s degree (supply chain/related)

Master’s degree preferred

Tools

Tecsys

SAP IBP

Kinaxis

Blue Yonder

Workday

Job description

Job Description Summary

The Director of Demand Planning consolidates enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network under a single accountable leader. Operating from the MUSC Health Consolidated Service Center (CSC) under limited supervision, this position owns the statistical demand signal that determines what MUSC purchases, where product is stocked, and how it is distributed to all hospitals, ambulatory facilities, and clinics.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002287 SYS - Distribution CSC Warehouse

Pay Rate Type

Salary

Pay Grade

Health-36

Scheduled Weekly Hours

40

Job Description

The Director of Demand Planning consolidates enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network under a single accountable leader. Operating from the MUSC Health Consolidated Service Center (CSC) under limited supervision, this position owns the statistical demand signal that determines what MUSC purchases, where product is stocked, and how it is distributed to all hospitals, ambulatory facilities, and clinics.

Using Tecsys Supply Chain Planning and related data-driven systems, the Director builds and governs the forecasting models, planning parameters, and inventory strategy that balance clinical service line requirements against national supplier inventory shortages, allocation events, and market volatility. The Director serves as the enterprise authority on coverage position during supply disruption, quantifying exposure, directing substitution and conservation strategy in partnership with Value Analysis and clinical leadership, and escalating with the evidence leadership requires to act in advance of clinical impact.

Demand Planning is also a core enabler of product standardization across MUSC hospitals and clinics. The Director quantifies the demand, inventory, and financial impact of standardization and conversion initiatives, sequences their execution, and converts clinical variation into a governed, forecastable catalog. The Director leads the demand planning team and advances the mandate of the CSC to operate as a strategic value center for MUSC Health rather than a distribution cost center.

Minimum Requirements

Education – Bachelor’s degree from an accredited college/university in supply chain management, business administration, industrial engineering, analytics, or other similar field is required. Master’s degree preferred.

Experience - Minimum of 7 years of progressive supply chain experience with direct accountability for demand planning, forecasting, or inventory planning is required, including at least 3 years in a leadership or people-management role. Demonstrated experience with an advanced planning system or demand planning platform (Tecsys Supply Chain Planning, SAP IBP, Kinaxis, Blue Yonder, or equivalent) is required; Tecsys, Workday, and healthcare or multi-site network experience is preferred. APICS/ASCM certification (CPIM, CSCP, or CTSC) is preferred.

General - Candidate must demonstrate excellent interpersonal, verbal and written communication skills. Computer/internet skills to include use of MS Office products (Word, Excel, PowerPoint, Access, etc.) is required; advanced Excel is required and SQL, Power BI, or equivalent analytical tooling is preferred. Demonstrated command of statistical forecasting methods, inventory theory, and planning parameter design (safety stock, reorder point, lead time offset, days on hand) is required. Working knowledge of item master and master data governance, unit of measure (UOM) discipline, and perpetual inventory practice is required. Ability to understand and report on general business financial concepts, including inventory investment and working capital, is required. Proven ability to translate quantitative analysis into executive‑level recommendation and to influence clinical and financial stakeholders without direct authority is required. Strong interpersonal; client relations; fact finding; analytical; project management; presentation; and communication (written/verbal) skills are needed. Under minimal supervision will respond to project demands within deadlines. Professionalism, poise/grace under pressure a must. Individual will portray high energy, positive attitude and team orientation in all interactions.

Physical Requirements

Mobility & Posture: Standing: Continuous, Sitting: Continuous, Walking: Continuous, climbing stairs: Infrequent, working indoors: Continuous, working outdoors (temperature extremes): Infrequent, working from elevated areas: Frequent, working in confined/cramped spaces: Frequent, Kneeling: Infrequent, bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent

Manual Dexterity & Strength: Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent.

Lifting & Force Requirements: Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

Vision & Sensory: Maintain corrected vision 20/40 (one or both eyes): Continuous, Recognize objects (near/far): Continuous, Color discrimination: Continuous, Depth perception: Continuous, Peripheral vision: Continuous, Hearing acuity (with correction): Continuous, Tactile sensory function: Continuous, Gross motor with fine motor coordination: Continuous.

Selected Positions

• Olfactory (smell) function: Continuous


• Respirator use qualification: Continuous


• Work Environment & Conditions: Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex‑safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees