Director, Delivery Operations Solutions

Jobtailor; New Jersey; On-site; USD 130,000 - 170,000; Full time

Job summary

Sanofi is seeking a seasoned Operations leader to drive end-to-end vaccine operations, inventory management, and distribution optimization. You will coordinate cross-functional teams, partner with distributors and HS customers, and align activities with commercial objectives to deliver enhanced service and differentiated value.

The role requires extensive experience in supply chain and operations, strong analytical skills, and proficiency with SAP and EDI.

Qualifications

• BS/BA or advanced degree required.
• 10+ years of progressively responsible experience in operations, supply chain, logistics, or related fields.
• Demonstrated experience leading complex cross-functional initiatives.
• Strong analytical and project management capabilities.
• Experience with order fulfillment, product allocation, inventory management, and distribution processes.
• Working knowledge of EDI and SAP.

Responsibilities

• Lead Sanofi Operations activities to create partnerships and inventory solutions.
• Plan and implement activities aligned with Commercial Operations Objectives; include pre-season planning, testing, and order optimization.
• Design and implement vaccine operations processes with partners to differentiate offerings.
• Coordinate customer delivery projects including inventory management and distribution tool integration.
• Oversee distribution partner activities to ensure excellent service experiences and efficient resource use.
• Implement components of the Business Operations Plan across Sanofi and VaxServe, including ordering and shipping processes.
• Conduct market research to identify opportunities that create competitive advantages.
• Develop and implement order fulfillment solutions that differentiate the brand and add value.
• Serve as a knowledge resource on order fulfillment across Sanofi’s functional areas.

Skills

Analytical skills

Cross-functional leadership

Project management

Team leadership

Operational excellence

Organizational awareness

Education

BS/BA or advanced degree

Tools

SAP

EDI

Microsoft Excel

Microsoft PowerPoint

Job description

Responsibilities

• Lead Sanofi Operations activities to create partnerships with targeted organizations, groups, institutions, etc. to create or enhance inventory management solutions.
• Lead Operations team’s planning, preparation, and implementation activities to ensure alignment with Commercial Operations Objectives, including pre-respiratory season planning, testing and order optimization.
• Partner with targeted immunization partners / customers (HS, PBGs) to identify, design, and implement unique / novel vaccine operations processes to help build differentiated value offerings.
• Coordinate Customer delivery projects to be defined in customer journey’s, which may include Inventory management, returns processing, and supply chain management tool integration with HS (ex: GHX).
• Coordinate Operations activities across distribution partners to ensure excellent service experiences, including but not limited to delivery forecasts, customer needs, and resource utilization.
• Implement key aspects of the Business Operations Plan - including the ordering process, customer/product allocations, and shipping processes across Sanofi and VaxServe.
• Conduct market research to identify short and long-term opportunities that create competitive advantages and differentiate the company from its competition.
• Lead the development and implementation of order fulfillment solutions that create measurable brand differentiation and value.
• Serve as a key information resource for all of Sanofi's functional areas regarding the order fulfillment process.
• Champion cross-functional communication: Encourage communication among functional areas to discuss market trends, process acceptance, and the overall perception of Sanofi's order fulfillment process and tools.
• Identify key performance service and demand metrics and develop and maintain delivery scorecard that help ensure maximum operational efficiencies (forecasts, buffers).
• Act as liaison to VaxServe and Distribution Teams.
• Act as liaison to Sales Teams; drive organizational awareness of Operation’s activities while instilling increased confidence in Sanofi capabilities.

Requirements

• BS / BA, or other advanced degree
• 10+ years of progressively responsible experience in operations, supply chain, logistics, demand planning, business operations, or commercial operations
• Demonstrated experience leading complex cross-functional initiatives
• Strong analytical and project management capabilities
• Experience with order fulfillment, product allocation, inventory management, and distribution processes
• Working knowledge of Electronic Data Interchange (EDI)
• SAP proficiency
• Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint
• Experience working with distributors, third-party logistics providers, and customer delivery solutions

Core Competencies

Demonstrates expertise in operations management, supply chain logistics, and order fulfillment processes, with a strong focus on cross-functional collaboration and analytical problem-solving. Proficient in utilizing tools like SAP and EDI to enhance inventory management and customer delivery solutions.

Highest-signal resume keywords

• Operations Management
• Supply Chain Management
• Order Fulfillment
• Project Management
• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Inventory Management
• Demand Planning
• Logistics
• Product Allocation
• Order Fulfillment
• Cross-Functional Leadership
• Market Research
• Performance Metrics Development
• Process Optimization
• Resource Utilization

Soft Skills

• Cross-Functional Communication
• Team Leadership
• Organizational Awareness

Industry Keywords

• Commercial Operations
• Distribution Processes
• Customer Delivery Solutions
• Third-Party Logistics
• Vaccine Operations

Tools & Technologies

• SAP
• Electronic Data Interchange (EDI)
• Microsoft Excel
• Microsoft PowerPoint