Director, De Novo Analytics

Mission Pet Health; Birmingham (AL); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Employee Assistance Program (EAP)

Discounted veterinary care for your e0

Job summary

Mission Pet Health seeks a De Novo Analytics Director to lead Livewell's analytics, develop dashboards, and provide pro forma oversight for new locations across the US.

Based in the Birmingham, AL home office (or a major US metro with easy access to Birmingham), you will partner with real estate, finance and operations to identify sites, build business cases and report to the Investment Committee and C‑Suite.

Qualifications

• Bachelor’s degree in analytics, data science, economics, finance or a related field; MBA preferred.
• 8+ years of progressive analytics, M&A, strategy or location analytics work experience, including at least 2 years leading teams.
• Self-starter with strong analytical skills including the ability to interpret data, question results, generate insights and construct solutions.
• Excellent Excel skills and experience working with large, multi-source data sets; hands-on experience with a BI tool (e.g., Power BI or Tableau) and SQL required; experience with location or geospatial analytics tools a plus.
• Strong presentation, reporting and communication skills, including building and presenting senior leadership, investment committee and board-level decks.

Responsibilities

• Lead the analytics team and efforts for Livewell, setting the analytics agenda and the tools, models and KPI definitions the business runs on.
• Build analytics tools and dashboards that explain performance drivers, such as new client acquisition, visit volume, average transaction, doctor and team productivity, ramp curves by opening cohort and local market factors, benchmarked against mature Livewell and MPH hospitals.
• Track every hospital against its pro forma and ramp plan, including post-opening look-backs by hospital and opening cohort, and feed the lessons back into site selection and business cases.
• Lead site identification for Livewell, partnering with real estate, business development and field teams to research and develop a pipeline of outstanding locations for our future Livewells across the US footprint.
• Prepare weekly site pipeline analytics and recommendations for senior leadership and the investment committee, including market rationale, risks and expected returns for each proposed location.
• Build and maintain the de novo business case model (for example, capital required, ramp curve, breakeven, payback and return on investment) used to approve new locations.
• Lead the finance function supporting Livewell to fulfill the financial requirements of the de novo process.
• Ensure de novo pro forma financial results and forecasts are built, reviewed and maintained correctly, with documented assumptions and a clear audit trail.
• Lead the annual budget and rolling forecasts for Livewell, including pre-opening, ramp and mature-hospital assumptions, and explain variances to plan.
• Track build costs, capital spend and pre-opening costs for each location against the approved business case.

Skills

Analytical thinking

Leadership

Data visualization

SQL

Excel

Education

Bachelor’s degree in analytics, data science, economics, finance or related field

MBA preferred

Tools

Power BI

Tableau

Job description

Mission Pet Health is a veterinarian-owned and operated network of animal hospitals throughout the country. Our mission is to be a community of veterinary teams providing personalized care with exceptional hospitality. MPH currently owns over 900 locations, and is sponsored by two leading private equity firms.

MPH is developing a standalone, premium branded company of hospitals named ‘Livewell Animal Hospital’, which provides care ranging from general practice to urgent care. It also collaborates closely with the specialty veterinary medicine division. We will have 60 Livewell locations open by the end of 2026 and expect a continued fast rate of growth in the coming years.

MPH is seeking a highly qualified De Novo Analytics Director to join our rapidly growing De Novo team. The role will report to the Senior Vice President of Operations for Livewell. This role will be an integral part of MPH’s De Novo team and will be an essential partner to the operating team and functional leaders in scaling the Livewell brand across the US footprint.

The primary responsibilities of our De Novo Analytics Director will center on business analytics and performance insight, site identification and selection, financial reporting and pro forma oversight, budgeting, forecasting, scenario analysis, leadership and board reporting, new business case evaluation and ad hoc analyses for the De Novo leadership team, the investment committee and MPH’s C‑Suite executives. The role would preferably be based in our Home Office in Birmingham, AL, but can also be based out of a major US metro with easy access to Birmingham.

Key Responsibilities

Performance Analytics

• Lead the business analytics team and efforts for Livewell, setting the analytics agenda and the tools, models and KPI definitions the business runs on
• Build analytics tools and dashboards that explain performance drivers, such as new client acquisition, visit volume, average transaction, doctor and team productivity, ramp curves by opening cohort and local market factors, benchmarked against mature Livewell and MPH hospitals
• Track every hospital against its pro forma and ramp plan, including post-opening look-backs by hospital and opening cohort, and feed the lessons back into site selection and business cases

Site Identification & Livewell Investment Committee

• Lead site identification for Livewell, partnering with real estate, business development and field teams to research and develop a pipeline of outstanding locations for our future Livewells across the US footprint
• Prepare weekly site pipeline analytics and recommendations for senior leadership and the investment committee, including market rationale, risks and expected returns for each proposed location
• Build and maintain the de novo business case model (for example, capital required, ramp curve, breakeven, payback and return on investment) used to approve new locations
• Lead the finance function supporting Livewell to fulfill the financial requirements of the de novo process
• Ensure de novo pro forma financial results and forecasts are built, reviewed and maintained correctly, with documented assumptions and a clear audit trail
• Lead the annual budget and rolling forecasts for Livewell, including pre-opening, ramp and mature-hospital assumptions, and explain variances to plan
• Track build costs, capital spend and pre-opening costs for each location against the approved business case

Business Reviews & Board Reporting

• Clearly communicate performance and financial results, risks, opportunities and other relevant information to various teams throughout the organization, including executives, operations, finance, accounting and business intelligence. This includes owning, through the team, the preparation of monthly business reviews, quarterly business reviews and board-level material required by our Board of Directors
• Train and mentor staff to develop into future Livewell leaders
• Provide data-backed recommendations on process improvements, both in terms of operations and unit economics
• Perform ad hoc operational and financial analyses, as needed

Responsibilities and Benefits

Requirements

• Bachelor’s degree in analytics, data science, economics, finance or a related field; MBA preferred
• 8+ years of progressive business analytics, M&A. strategy or location analytics work experience, including at least 2 years leading teams, preferably in multi-site retail, healthcare or leading banking/consulting firms
• Self-starter with strong analytical skills including the ability to interpret data, question the results, generate insights and construct solutions
• Excellent Excel skills and experience working with large, multi-source data sets; hands‑on experience with a BI tool (e.g., Power BI or Tableau) and SQL required; experience with location or geospatial analytics tools a plus
• Strong presentation, reporting and communication skills, including building and presenting senior leadership, investment committee and board-level decks

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.
• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

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