Director, Data-Driven Merchandising & Strategy

Follett Higher Education; Westchester (IL); On-site; USD 135,000 - 150,000; Full time

Job summary

Follett Higher Education in Westchester, IL seeks a Director of Merchandise, Execution, and Strategy to lead data-driven merchandising initiatives across our top 75 schools. The role focuses on optimizing inventory, pricing, and assortment using analytics to boost revenue and customer experience.

You will collaborate with buying, marketing, and sales, build analytics frameworks, establish KPIs, and drive cross-functional teams toward profitable outcomes.

Qualifications

• Bachelor's degree in a related field or equivalent.
• 5+ years of related experience in merchandising or similar.
• Experience with data tools (Power BI, SQL, Python, Tableau) preferred.

Responsibilities

• Data Strategy Development - Define analytics frameworks to optimize merchandising performance.
• Market Trend Analysis - Monitor industry trends and consumer behavior to refine product assortments.
• Inventory Optimization - Use predictive analytics to improve stock levels and reduce overstock or shortages.
• Pricing and Promotion Strategy - Develop data-backed pricing models and promotional strategies to maximize revenue.
• Cross-Functional Collaboration - Align data insights with goals across buying, marketing, and sales teams.
• Technology and Tools Management - Oversee BI tools and data governance practices.
• Performance Metrics and Reporting - Establish KPIs and dashboards to track merchandising effectiveness.
• Customer Insights and Personalization - Leverage data to enhance customer experience and drive loyalty.

Skills

Data analysis

Leadership

Cross-functional collaboration

Communication

Strategic thinking

Education

Bachelor's degree

Tools

Power BI

SQL

Python

Tableau

Job description

Follett Higher Education in Westchester, IL seeks a Director of Merchandise, Execution, and Strategy to lead data-driven merchandising initiatives across our top 75 schools. The role focuses on optimizing inventory, pricing, and assortment using analytics to boost revenue and customer experience.

You will collaborate with buying, marketing, and sales, build analytics frameworks, establish KPIs, and drive cross-functional teams toward profitable outcomes.