Director, Cyber Crisis Communications & Strategy

FTI Consulting, Inc; New York (NY); Hybrid; USD 102,000 - 173,000; Full time

Job summary

FTI Consulting is seeking a Director in the Cybersecurity & Data Privacy Communications team to lead crisis communications for cybersecurity incidents and preparedness projects. You will manage multi-stakeholder communications for ransomware, intrusions, and breaches, with autonomy over smaller accounts and collaboration on larger teams.

The role emphasizes fast-paced environments, strong leadership, and a flexible hybrid working model across top clients in the U.S. and global sectors.

Qualifications

• Bachelor’s degree required.
• 5+ years of relevant professional experience in crisis/issues management, cybersecurity, or corporate communications.
• Proven track record in managing communications with multiple stakeholders during crisis events.
• Excellent organizational, written and verbal presentation skills.
• Prior client service, consulting or agency experience is required.

Responsibilities

• Develop strategic proposals and communications plans for clients and new business prospects.
• Serve as primary client contact in meetings, calls, and on client sites.
• Manage client projects, coordinate rollouts and deadlines.
• Scenario plan outcomes and develop corresponding communications strategies.
• Draft client materials including FAQs, media statements and stakeholder communications.
• Anticipate client and account team needs and address them with senior leaders.
• Participate in new business proposals and presentations.
• Support development, production and marketing of thought leadership on trends.
• Mentor junior team members and foster talent.

Skills

Crisis management

Stakeholder management

Project management

Excel

PowerPoint

Communication

Leadership

Education

Bachelor’s degree

Tools

Excel

PPT

Job description

FTI Consulting is seeking a Director in the Cybersecurity & Data Privacy Communications team to lead crisis communications for cybersecurity incidents and preparedness projects. You will manage multi-stakeholder communications for ransomware, intrusions, and breaches, with autonomy over smaller accounts and collaboration on larger teams.

The role emphasizes fast-paced environments, strong leadership, and a flexible hybrid working model across top clients in the U.S. and global sectors.