Director, CRM DU Strategy & Engagement (80-100%)

Novartis; East Hanover (NJ); On-site; USD 180,000 - 260,000; Full time

Job summary

Novartis is seeking a Strategic CRM Development and External Liaison leader to shape strategy, engagement, and organizational impact within its Cardiovascular, Renal and Metabolism Development Unit. You will partner with senior leaders to align cross-functional priorities and advance development programs.

The role requires a strong scientific background (Life Sciences or MBA) with extensive pharma experience, excellent stakeholder management, and fluency in English.

Qualifications

• Master's or Doctorate in Life Sciences or MBA with scientific background.
• Significant pharma industry experience in drug development or healthcare.
• Proven success in managing complex cross-functional projects.
• Strong understanding of early and late-stage drug development.
• Experience with external partnerships and portfolio management.

Responsibilities

• Lead integrated communications and culture initiatives to enhance stakeholder alignment.
• Develop strategic communications on development priorities and achievements.
• Support portfolio strategy and business development through cross-functional collaboration.
• Lead competitive intelligence efforts.
• Drive external collaborations including TransCelerate activities.
• Facilitate leadership forums.
• Support portfolio governance and resource planning.
• Prepare senior leadership reports.

Skills

Stakeholder management

Communication

Analytical skills

Education

Master's or Doctorate in Life Sciences or MBA

Tools

SharePoint

Data visualization

AI tools

Job description

Role: Strategic partner to the Head of Strategic CRM Development and External Liaison within Novartis' Cardiovascular, Renal and Metabolism Development Unit, focusing on shaping strategy, engagement, and organizational impact.

Responsibilities:

• lead integrated communications and culture initiatives to enhance stakeholder alignment
• develop strategic communications on development priorities and achievements
• support portfolio strategy and business development through cross-functional collaboration
• lead competitive intelligence efforts
• drive external collaborations including TransCelerate activities
• facilitate leadership forums
• support portfolio governance and resource planning
• prepare senior leadership reports

Requirements:

• Master's or Doctorate in Life Sciences or MBA with scientific background
• significant pharma industry experience in drug development or healthcare
• proven success in managing complex cross-functional projects
• strong understanding of early and late-stage drug development
• experience with external partnerships, competitive intelligence, and portfolio management
• excellent stakeholder management, communication, and analytical skills
• fluency in English

Preferred:

• experience with industry consortia
• familiarity with SharePoint
• data visualization
• AI tools
• global leadership support

Work setup:

based in Basel, Switzerland, with a flexible/hybrid working model.