Director, Connected Product Management

The Chamberlain Group LLC; South Carolina; On-site; USD 167,500 - 269,875; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Short-term incentive plan

Job summary

The Chamberlain Group LLC is seeking a senior product leader to define and guide the connectivity strategy across the Chamberlain product portfolio. You will shape what connected means, set principles, and align hardware, cloud, and services into a unified experience for homeowners, dealers, technicians, and distributors.

You will drive metrics, own the end‑to‑end surface, and lead a PM team while coordinating with sales, channel, and engineering to accelerate growth and profitable execution.

Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 8–10 years of experience in Engineering, Marketing, and/or Product Management, managing product portfolios with multiple categories.
• Ability to work in a matrixed, Agile software development environment.
• Experience with Agile Scrum methodologies or other commonly used tools.
• Willingness to travel up to 25% domestically and internationally.

Responsibilities

• Develop, evangelize, and execute a connectivity‑led experience strategy for the Chamberlain product portfolio.
• Shape what “connected” means for Chamberlain — defining principles, platform decisions, partnership posture, and experience standards for every product.
• Make ease of use measurable by defining and instrumenting metrics that assess each release’s impact on consumers, technicians, dealers, and distributors.
• Own the end‑to‑end product surface, including hardware design choices, cloud platform capabilities, dealer and technician tools, and services, and unite them as a single experience.
• Set a three‑year vision for connectivity across the portfolio and the broader myQ ecosystem.
• Engage with homeowners, dealers, technicians, and distributors through ride‑alongs, field visits, advisory boards, and trade events, translating learnings into product priorities.
• Partner with sales and channel leadership to design dealer programs, training, tooling, and merchandising that make the connected portfolio easy to sell, install, and service profitably.
• Lead and grow a team of Product Managers, setting the bar for product rigor, customer obsession, and cross‑functional discipline.
• Run roadmap governance across multiple workstreams, overseeing backlog prioritization, release sequencing, and stage‑gate decisions for hardware, firmware, cloud, and app.
• Drive cross‑functional alignment across Engineering, Product Design, Sales, Channel, Marketing, Customer Care, Supply Chain, and Operations.
• Advise senior leaders on adjacent moves such as M&A, licensing, ecosystem partnerships, and other inorganic levers that accelerate the strategy.

Skills

Product management

Agile

Cross-functional

Strategy

Education

Bachelor's degree

MBA (preferred)

Job description

The Chamberlain Group LLC is seeking a senior product leader to define and guide the connectivity strategy across the Chamberlain product portfolio. You will shape what connected means, set principles, and align hardware, cloud, and services into a unified experience for homeowners, dealers, technicians, and distributors.

You will drive metrics, own the end‑to‑end surface, and lead a PM team while coordinating with sales, channel, and engineering to accelerate growth and profitable execution.