Director, Complex Program Delivery, Telco, Google Cloud Consulting

Socket.dev; Sunnyvale (CA); On-site; USD 230,000 - 320,000; Full time

Job summary

Google Cloud’s Consulting team seeks a Complex Program Delivery Executive to own end-to-end transformation journeys for our most strategic customers, with a strong focus on AI-driven and enterprise agentic transformations.

You will engage C-suite and VP+ executives, define the how behind ambitious goals, and lead multi-disciplinary delivery teams to realize tangible business value from Google Cloud and Gemini. Travel and global coordination are required.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 20 years of experience in a customer-facing role within management consulting, enterprise technology, or professional services (including 10 years in program management).
• Experience leading enterprise cloud/digital transformation programs and building relationships with C-suite stakeholders.
• Ability to travel up to 50% of the time to customer sites as required.

Responsibilities

• Advise C-suite and VP+ stakeholders on AI transformation, building and operationalizing the customer’s end-to-end AI and services strategy.
• Establish and lead the program operating model and governance structure, driving change management and platform adoption to ensure realized value.
• Orchestrate complex, multi-disciplinary programs spanning global offices, coordinating cross-functional resources across Google Cloud and partner teams.
• Manage project timelines, deliverables, and roadmaps to align stakeholder expectations, coordinate resources, and track progress toward business outcomes.
• Execute comprehensive risk management, assess mitigation activities, and enforce process compliance to optimize project delivery.

Skills

Client leadership

Stakeholder management

Program management

Cloud transformation

Education

Bachelor's degree

Job description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 20 years of experience in a customer-facing role within management consulting, enterprise technology, or professional services (including 10 years in program management).
• Experience leading enterprise cloud/digital transformation programs and building relationships with C‑suite stakeholders.
• Ability to travel up to 50% of the time to customer sites as required.

Preferred qualifications:

• Master's degree in a Management, Technical, or Engineering field.
• Program Management certification (e.g., PMP, PgMP) or equivalent enterprise technology experience.
• Experience orchestrating large, multi-workstream programs involving customers, partners, and internal teams within a matrixed, global organization.
• Experience building business transformation journeys, performing outcome-based data analysis, and articulating explicit technology ROI to executive stakeholders.
• Knowledge of the Google Cloud ecosystem, enterprise AI/ML landscape, and experience driving enterprise agentic transformation.

About the job:

The Google Cloud Consulting (GCC) team is evolving to meet the demands of large-scale, multi-stream, $1B+ enterprise transformations. As a Complex Program Delivery Executive, you will serve as the single point of accountability for building, operationalizing, and delivering our most strategic customers' transformation journeys, with a heavy focus on AI-driven and enterprise agentic transformation.

Combining high-level strategic advisory with rigorous delivery execution, you will act as the trusted advisor to C-suite and VP+ executives—defining the "how" behind their most ambitious goals, managing multi-disciplinary delivery teams (FDEs, PSO, Partners), and ensuring they realize tangible business value from their investment in Google Cloud and Gemini. You will lead change management and customer experience on the account, navigating organizational complexities from early-stage services strategy through to complex, multi-workstream execution.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $230000 - $320000 (USD) + 30% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Advise C-suite and VP+ stakeholders on AI transformation, building and operationalizing the customer’s end-to-end AI and services strategy.
• Establish and lead the program operating model and governance structure, driving change management and platform adoption to ensure realized value.
• Orchestrate complex, multi-disciplinary programs spanning global offices, coordinating cross-functional resources across Google Cloud and partner teams.
• Manage project timelines, deliverables, and roadmaps to align stakeholder expectations, coordinate resources, and track progress toward business outcomes.
• Execute comprehensive risk management, assess mitigation activities, and enforce process compliance to optimize project delivery.