Director, Community Services & Trauma-Informed Care

Gracehaven; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Gracehaven, Chicago-based nonprofit, seeks a Community Services Director to lead clinical services, case management, outreach, and training. This role supervises operations, budgets, grants, and quality so trauma-informed care for youth and families is delivered with integrity.

The ideal candidate has proven leadership, financial acumen, and a heart for Gracehaven's Christian mission, with experience in Medicaid billing and building partnerships with community agencies and churches.

Qualifications

• Leadership and management experience overseeing multidisciplinary teams.
• Experience with budgets, program operations, and financial performance.
• Knowledge of Medicaid billing, reimbursement, and community partnerships.
• Experience in trafficking services or youth-focused organizations is highly desirable.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities with high accountability.

Responsibilities

• Provide leadership and accountability for clinical, case management, outreach, and training teams.
• Oversee budgets, grants, and fiscal performance.
• Support staff training and professional development.
• Build and maintain community partnerships and outreach initiatives.
• Ensure compliance with licensing, accreditation, and regulatory standards.

Skills

Leadership

Budgeting

Medicaid knowledge

Training programs

Staff development

Strategic partnerships

Quality assurance

Compliance

Community outreach

Communication

Education

Bachelor's degree

LSW or LPC licensure preferred

Job description

Gracehaven, Chicago-based nonprofit, seeks a Community Services Director to lead clinical services, case management, outreach, and training. This role supervises operations, budgets, grants, and quality so trauma-informed care for youth and families is delivered with integrity.

The ideal candidate has proven leadership, financial acumen, and a heart for Gracehaven's Christian mission, with experience in Medicaid billing and building partnerships with community agencies and churches.