Central Ohio Area Community Programming Director Other Ministry Model Gracehaven Columbus, OH

Youth For Christ International; Columbus (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Youth For Christ International's Gracehaven program seeks a Community Services Director in Columbus, OH to lead counseling, case management, outreach, and training teams, while guiding budgeting, strategic planning, and program development for trafficking prevention and youth services.

The role ensures clinical quality, compliance with licensing and accreditation, and the supervision of staff through performance reviews, training, and ongoing professional development.

Qualifications

• Bachelor’s degree in a mental health-related field is required; licensure preferred but not required.
• Demonstrated organizational and team management experience.
• Experience with Medicaid billing, grant management, and partnerships.

Responsibilities

• Provide leadership, supervision, and accountability for counseling, case management, training, and outreach teams.
• Develop and manage annual budgets, grants, and fiscal accountability.
• Oversee clinical and case management services across programs with quality standards.
• Lead community outreach, training, and partnership development for referrals.
• Ensure compliance with licensing, accreditation, and program standards.

Skills

Leadership & supervision

Budgeting & financial management

Grant & Medicaid billing

Partnership development

Program operations management

Training program development

Stakeholder management

Education

Bachelor’s degree in a mental health-related field

LSW/LPC licensure preferred, not required

Job description

GOAL: To serve youth and families through a community based service team of staff and like-minded

partners by providing sex trafficking prevention services and empowering youth who have

experienced or are at risk for trafficking and exploitation to thrive with dignity in a renewed life.

KEY OBJECTIVES

• Provide leadership, management, and accountability for the department
• Budgeting, Grants, & Fiscal Accountability
• Clinical & Case Management Oversight
• Community Outreach & Training Oversight
• Develop and Maintain Strategic Partnerships for Referrals
• Quality Assurance, Compliance, & Continuous Improvement
• Actively embrace and fulfill Gracehaven’s spiritual commitments and responsibilities.

SPECIFIC DUTIES

Responsibilities include, but are not limited to, the following:

Leadership, Management & Team Accountability

• Provide overall leadership, supervision, and accountability for counseling, case management, training, and outreach teams, including recruitment, development, performance management, and staff supervision.
• Establish and monitor departmental and individual goals, performance metrics, productivity, program outcomes, training plans, and annual performance reviews.
• Promote a Christ-centered, mission-aligned, collaborative team culture while ensuring staff receive appropriate professional development, supervision, policies, procedures, and resources.
• Lead departmental strategic priorities and cross-functional initiatives while actively participating in organizational leadership, strategic planning, financial planning, quality improvement, safety, and related committees.
• Develop and maintain referral partnerships, community relationships, and volunteer resources sufficient to support program capacity, service delivery, and growth, while ensuring strong collaboration with internal teams and external stakeholders.

Budgeting, Grants, & Fiscal Accountability

• Develop and manage annual program budgets in partnership with executive and finance leadership, monitoring expenses, revenue, productivity, and overall financial performance.

Community Services Director Job Description: Active 1 Last Revision: 10/15/26

• Ensure Medicaid/MCO, grant, contract, and other reimbursement goals are achieved through accurate documentation, effective billing practices, and appropriate clinical productivity.
• Oversee grant-related project management, compliance, reporting, deliverables, reimbursement documentation, and coordination with grant management staff.
• Collaborate with development staff, funders, donors, and referral partners to align funding strategies with program goals, support fundraising efforts, and maintain strong external relationships.

Clinical & Case Management Oversight

• Oversee the delivery of high-quality clinical and case management services across community and residential programs, ensuring effective intake, assessment, treatment planning, ongoing care, discharge, and aftercare.
• Establish and monitor clinical standards, program outcomes, documentation practices, required data collection, and performance metrics to ensure consistent, evidence-informed
• Ensure compliance with all legal, ethical, contractual, licensing, certification, and regulatory requirements, including staff credentialing and continuing education.
• Provide clinical leadership through staff training, multidisciplinary collaboration, crisis/on-call oversight, and participation in activities to support youth and families.

Community Outreach & Training Oversight

• Oversee Community Outreach and Training services, including awareness events, community trainings, prevention education, and outreach initiatives.
• Standardize training materials and educational resources while monitoring quality, participation, evaluation results, and learning outcomes.
• Coordinate community engagement, event participation, communications, and collaborative outreach efforts.
• Oversee the Volunteer Ambassador program and support development of youth prevention groups and educational programming in partnership with clinical and case management teams.

Develop & Maintain Strategic Partnerships for Referrals

• Support media relations, marketing, and organizational communications in partnership with leadership and Development, ensuring Gracehaven’s mission, values, programs, and impact are communicated consistently across internal and external channels.
• Develop and maintain strategic partnerships with agencies, coalitions, churches, community groups, and other stakeholders to strengthen referrals, prevention efforts, training, service delivery, and community engagement.
• Represent Gracehaven at community collaborations, anti-trafficking events, coalition meetings, and other strategic gatherings while maintaining strong partner relationships and addressing concerns as needed.
• Coordinate key internal and external communication resources, including the information line/email, training calendar and catalog, marketing materials, donated resources, and monthly internal newsletter.

Quality Assurance, Compliance, & Continuous Improvement

Community Services Director Job Description: Active 2 Last Revision: 10/15/26

• Champion high standards of care, program excellence, and continuous quality improvement across Clinical Services and community outreach & training.
• Monitor client feedback, satisfaction, utilization, case reviews, program outcomes, and performance metrics to identify opportunities for improvement and report findings to organizational leadership.
• Evaluate policies, procedures, and service practices against emerging evidence-informed and best practices, working with staff to strengthen program quality and effectiveness.
• Ensure programs meet all applicable accreditation, licensing, certification, funding, contractual, Medicaid/MCO, grant, and regulatory requirements, including CARF, OhioDBH, CSWMFT, Title IV-E, QRTP, and trafficking-service standards.

Spiritual Responsibilities

• Consistently agree with and represent and uphold the Christian mission, agree with Statement of Faith, values, and Standards of Conduct of Gracehaven and COYFC through personal conduct, leadership, and community engagement.
• Participate in and help foster a spiritually grounded workplace through prayer, devotion, biblical teaching, Christian fellowship, and spiritual encouragement of staff, volunteers, youth, families, and supporters.
• Integrate appropriate spiritual engagement with donors, partners, volunteers, staff, program participants while tracking relevant spiritual engagement outcomes.
• Ensure all faith-based activities involving youth remain voluntary, respectful, and free from pressure or coercion.

Position Requirements

REQUIREMENTS

Education & Licensure

• Bachelor’s degree required, in a mental health-related field preferred.
• LSW, LPC licensure preferred, not required.

Experience

• Demonstrated organizational and team management experience, including supervision of multidisciplinary teams.
• Medicaid billing, referral systems, partnership development, and stakeholder management.
• Managing budgets, fiscal performance, projects, and program operations.
• Developing or overseeing training programs, preferably within the human trafficking, behavioral health, or youth services field.

Other Requirements

• Valid Ohio driver’s license, driving record in good standing, and required level of vehicle insurance mandated by COYFC/Gracehaven.
• Successful completion of all required background checks.
• Demonstrated ability to lead collaboratively, communicate effectively, manage multiple priorities, and maintain high standards of accountability and service.

EEO Statement

Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws.

YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.

We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion training and compensation.

We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.