Director, Community-Based Services

Clear Destination Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Clear Destination Inc. in Atlanta seeks an experienced senior leader to oversee community-based programs, ensuring quality client care, staff performance, and alignment with organizational initiatives.

You will manage multi-program operations including Case Management, Targeted Case Management, and Supported Employment, lead clinical supervision, and build external partnerships while ensuring CARF and DBHDD compliance. Travel within Georgia is required.

Qualifications

• Two years administrative experience required.
• Two years in behavioral health service delivery.
• Current Georgia license as an LPC, LCSW, or LMFT.
• Ability to travel within DBHDD Region 3 and across Georgia.

Responsibilities

• Develops and monitors budgets for all programs under director’s supervision.
• Manages personnel with appropriate collaboration.
• Demonstrates data-driven decision capabilities in daily operations and planning.
• Oversees program compliance with CARF and DBHDD requirements.
• Provides clinical leadership and supervision to promote best practices.
• Develops internal/external relationships and supports agency strategic goals.

Skills

Leadership

Budget management

Clinical supervision

Regulatory compliance

Staff development

Data-driven decisions

Communication

Education

Georgia licensure (LPC/LCSW/LMFT)

Job description

JOB SUMMARY

As an important member of our multi-disciplinary team, provides clinical and business management and oversight of community-based programs and services, which entails several levels of care in the services continuum. Responsible for ensuring quality client care, supporting staff performance, and actively participating in organizational initiatives. Programs currently within the Community-Based Services Department include:

• Case Management
• Targeted Case Management
• Supported Employment

DUTIES AND RESPONSIBILITIES

Operations

• Develops and monitors budget for all programs under director’s supervision
• Manages all aspects of personnel under the responsibility of the director with appropriate collaboration as necessary
• Demonstrates data driven decision capabilities in daily operations and long-term planning
• Oversees and ensures programs comply with contractual and regulatory requirements, including CARF and DBHDD
• Role models excellent communication and customer service to both internal and external clients
• Ensures environmental safety and therapeutic milieu for staff and clients
• Manages contracts with DBHDD and external agencies

Clinical

• Assures appropriate clinical functioning for all programs under director’s supervision
• Ensures high-quality documentation through reviews, audits, and adherence to DBHDD provider manual and agency guidelines
• Assures ethical standards and the provision of highest level of services
• Enhances development of staff by ensuring clinical supervision and on-going education
• Provides clinical leadership to promote best practices

Organizational Contribution

• Develops and promotes collaborative internal and external relationships
• Actively supports and implements agency strategic goals
• Develops potential leaders to support substantive contribution and leadership succession
• Consistently demonstrates clinical and professional leadership presence

SKILL, COMPETENCY, AND EDUCATION AND/OR LICENSURE REQUIREMENTS

Demonstrated success in upper management with two years of administrative experience and two years of experience in behavioral health service delivery. Current Georgia license as an LPC, LCSW, or LMFT.

INTER-RELATIONSHIPS

Able to communicate effectively with co-workers, internal and external customers, and the public. Ability to effectively interact and communicate with clients and families.

WORKING CONDITIONS

Within clinic and community settings Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours may be required as dictated by program needs. Travel throughout DBHDD Region 3 required and occasional travel through the state of Georgia. Ability to use a computer, telephone, fax, copy and scanning machine. Must pass a pre-employment drug screen and background (fingerprint) check, have valid Georgia driver’s license and motor vehicle record, complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings.

NEEDED ATTRIBUTES

• Ability to handle self well under stressful situations
• Ability to demonstrate initiative, flexibility, and professionalism
• Ability to communicate well with others
• Ability to shift between tasks quickly and with little disruption
• Ability to work within frameworks of a medical model and recovery model
• Ability to work with co-occurring disorders
• Ability to work and community effectively with diverse populations