Director, Community & Autism Support Centers

Ne Arc; Danvers (MA); On-site; USD 82,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous paid time off

Flexible Spending Accounts

Group Life Insurance

403(b) retirement plan

Employee Assistance Program

Ongoing professional development

Mileage reimbursement

Employee discounts

Job summary

Northeast Arc is seeking a Director of Support Centers to provide strategic and operational leadership for its Autism Support Center, Adult Autism Support Center, Community Resource Center, and Family Resource Center. This leadership role spans multiple programs and communities, driving day-to-day excellence and staff growth.

You will oversee staff leadership, DDS partnerships, contract compliance, and resource coordination to maximize regional impact, while guiding policy, budgeting, and

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Five years of management and supervisory experience in family supports.
• Experience supporting children and adults with ASD/ID/DD.
• Knowledge of resources for ASD/ID/DD and ability to help families navigate services.
• Experience leading supervisors across multiple locations; mentoring staff.
• Strong facilitation and presentation skills; ability to engage diverse audiences.
• Excellent analytical, critical thinking, problem-solving, and decision-making skills.
• Interpersonal, written, and verbal communication skills; build relationships with stakeholders.
• Commitment to professional development and participation in Northeast Arc activities.
• Valid driver's license and ability to travel for trainings and meetings.
• Sitting 50% and standing/walking 50% of the workday; background checks required.

Responsibilities

• Provide strategic, fiscal, and operational leadership across Northeast Arc's Support Center programs.
• Supervise Program Directors and Center Specialists, ensuring collaboration across teams.
• Oversee program growth and community engagement for high-quality services.
• Manage DDS partnerships, contracts, and resource coordination across locations.
• Lead financial analysis, data management, and policy/procedure development.
• Drive project management, strategic planning, and process improvements.
• Represent Northeast Arc at conferences, workshops, and meetings.

Skills

Leadership

Strategic planning

Communication

Staff development

Project management

Analytical thinking

Public speaking

Collaboration across teams

Education

Bachelor's degree

Master's degree preferred

Tools

Database management

Microsoft Office

Job description

Northeast Arc is seeking a Director of Support Centers to provide strategic and operational leadership for its Autism Support Center, Adult Autism Support Center, Community Resource Center, and Family Resource Center. This leadership role spans multiple programs and communities, driving day-to-day excellence and staff growth.

You will oversee staff leadership, DDS partnerships, contract compliance, and resource coordination to maximize regional impact, while guiding policy, budgeting, and