Director, Commercial Sales (Account Management)

Boomi; Denver (CO); On-site; USD 219,345 - 274,181; Full time

Job summary

Boomi in Denver, Colorado is seeking a Director of Commercial Sales to lead account management efforts, focusing on customer growth and retention strategies. The ideal candidate will have over 10 years of experience in account management or sales, alongside 5+ years in leadership roles. Responsibilities include overseeing contract renewals, enhancing customer experiences, and maintaining strategic relationships. The compensation package offers a competitive salary of $300,000 - $375,000 CAD annually depending on experience and location.

Qualifications

• 10+ years of relevant experience in account management or sales.
• 5+ years of experience in people leadership focused on renewals and expansion.
• Ability to manage high-volume renewal cycles while hitting upsell/cross-sell targets.
• Strong understanding of retention metrics.

Responsibilities

• Drive growth and retention by overseeing a team focused on renewing contracts.
• Lead customer advocacy to ensure alignment with business needs.
• Develop operational excellence by collaborating with account success teams.
• Create strategic plans for seamless post-sale transitions.
• Nurture executive-level relationships within commercial accounts.
• Conduct training on account planning and negotiation.

Skills

Account management

Sales leadership

Customer lifecycle management

CRM tools (SFDC)

Education

Bachelor’s degree

Tools

Salesforce (SFDC)

Job description

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

How You’ll Make An Impact

As the Director of Commercial Sales focused on Account Management, you will lead the teams responsible for the critical "expand and retain" phase of the Boomi journey. Your mission is to transform traditional account management into a strategic partnership, ensuring our existing customers evolve their digital architecture to meet the demands of the AI era. You will be the architect of long‑term value, driving world‑class retention while identifying the strategic inflection points where Boomi’s full platform can solve our customers' most complex business challenges.

Location: This role can be based in major US markets or from our Vancouver commercial hub.

What You’ll Do

• Drive Growth & Retention: Oversee a team of leaders and account managers focused on renewing existing contracts and expanding Boomi’s footprint within current accounts.
• Customer Advocacy: Lead teams to create a superior customer experience, ensuring strategic alignment between Boomi’s roadmap and the customer’s evolving business needs.
• Operational Excellence: Review expansion pipeline and collaborate with our Customer Success and Renewals teams to ensure renewal health; implement strategies to mitigate churn and maximize new bookings.
• Strategic Planning: Work with Customer Success and Professional Services to ensure seamless post‑sale transitions and long‑term adoption.
• Nurture Relationships: Build executive‑level relationships within our largest commercial accounts to act as a point of escalation and strategic partnership.
• Training & Development: Lead sessions on account planning, white‑space analysis, and negotiation for contract renewals.

The Experience You Bring

• Bachelor’s degree with 10+ years of relevant experience in account management or sales.
• 5+ years of people leadership experience, ideally managing teams focused on renewals and expansion.
• Proven ability to manage high‑volume renewal cycles while consistently hitting expansion (upsell/cross‑sell) targets.
• Strong understanding of customer lifecycle management and retention metrics.
• Proficient with CRM tools (SFDC) and experience using data to predict account health.

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $300,000 - $375,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

Culture & Inclusion

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [e-mail]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.