Director, Commercial Managed Services Growth - Remote

CAI; Helena (MT); Remote; USD 140,000 - 160,000; Full time

Job summary

CAI is seeking a Director, Business Development – Commercial Managed Services to lead growth across its CMS portfolio and expand relationships with existing clients. The role emphasizes market strategy, capture planning, and cross-functional leadership to win new managed services engagements.

As a remote position (EST or CST preferred), expect 15–20% travel for client meetings and leadership sessions. The ideal candidate has 10+ years in commercial IT, strong proposal skills, and a collaborative

Qualifications

• 10+ years of progressive experience in commercial IT or professional services consulting, business development, capture management and proposal leadership.
• Understanding of managed services offerings and delivery models, with focus on client retention and expansion.
• Strong proposal writing, editing and review skills; able to lead narrative and win themes.
• Experience coordinating cross-functional teams and delivering bids on deadlines.

Responsibilities

• Track IT services buying trends, CMS demand signals, and client spend priorities across target industries.
• Maintain competitor profiles across CMS capability areas and key competitors.
• Leverage industry research and market intelligence to sharpen pursuit planning.
• Develop growth strategy across CMS portfolio including new logos and expansion.
• Identify and qualify new commercial targets aligned to CMS capabilities.
• Build and manage CMS pipeline data, tracking activity, progress, and forecast.
• Partner with account and delivery leads to identify cross-sell and upsell opportunities.
• Plan and direct responses to RFPs, RFQs, RFIs, SOWs, and tasks orders.
• Oversee bid efforts end-to-end; mobilize SMEs for input and pricing strategy.
• Refine draft proposal sections as a senior reviewer and ensure delivery handoff on award.
• Develop CMS capability briefs, case studies, and client success stories.

Skills

Commercial IT sales

Proposal leadership

Stakeholder management

Sales strategy

Pricing strategy

RFP/RFQ/RFI

CRM (Salesforce)

LinkedIn Sales Navigator

Team leadership

Education

Bachelors degree in technology, business or related field

Tools

Salesforce

LinkedIn Sales Navigator

Zoominfo Bombora

Microsoft Office Suite

Job description

CAI is seeking a Director, Business Development – Commercial Managed Services to lead growth across its CMS portfolio and expand relationships with existing clients. The role emphasizes market strategy, capture planning, and cross-functional leadership to win new managed services engagements.

As a remote position (EST or CST preferred), expect 15–20% travel for client meetings and leadership sessions. The ideal candidate has 10+ years in commercial IT, strong proposal skills, and a collaborative