Director, Commercial Loan Closing

Partner Community Capital; Winston-Salem (NC); Híbrido; USD 100.000 - 128.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and life insurances

Short and long-term disability

403(b) retirement plan

Paid time-off & holidays

Professional development opportunities

Descripción de la vacante

Partner Community Capital is seeking an experienced loan closing professional to oversee all aspects of the commercial loan closing process, including documentation, closing logistics, and staff supervision. The role is remote or hybrid, with preference for candidates within 2 hours of Durham, Asheville, or Winston-Salem, NC.

You will coordinate complex closings, mentor the Closing team, and ensure compliance with policies and regulatory guidelines.

Formación

• Knowledge of commercial lending, lien perfection, and closing best practices.
• Deep understanding of commercial lending products, loan structures, documentation, and underwriting principles.
• LaserPro certified within the first year of employment.
• Strong supervision and leadership, coaching and developing teams.
• Expertise in interpreting and ensuring compliance with loan commitment letters and credit approvals.
• Experience with SBA, USDA, and other government-guaranteed loan products preferred.
• Proficiency with Finastra/Laser-Pro loan documentation software (4+ years).
• Strong computer skills (MS Word, Excel, and Outlook).

Responsabilidades

• Coordinate complex loan closings and prepare closing packages for SBA/USDA loans.
• Oversee the full lifecycle of the closing process including document prep and attorney coordination.
• Supervise and mentor the Loan Closing team.
• Coordinate with lenders for pre-closing items and post-closing documentation.
• Provide technical guidance on structuring during closing.
• Ensure closings comply with board terms and internal policies.
• Review and implement process changes from policy updates or audits.
• Identify opportunities to streamline the closing process and reduce funding cycle times.
• Conduct first-level audit of critical closing documents.
• Monitor lien perfection and collateral documentation.
• Admin Finastra/Laser-Pro; manage users, templates, rate changes, and staff training.
• Support documentation for renewals, modifications, and extensions.

Conocimientos

Lending operations experience

Supervisory leadership

SOPs & QA processes

Risk identification & mitigation

Decision making under pressure

Educación

Bachelor’s degree in business administration, finance, or closely related field

6+ years lending operations or loan closing experience (incl. 2 years supervisory)

Herramientas

Finastra/Laser-Pro loan documentation software

MS Word

MS Excel

MS Outlook

Descripción del empleo

Partner Community Capital (PCAP) is a CDFI and a 501(c)(3) non-profit community lender that uses a triple-bottom-line framework, meaning we seek to generate financial returns along with social and environmental good. We work with businesses and nonprofit organizations that create local jobs, address community needs, and contribute to sustainable economic development. PCAP is a small business loan fund that supports entrepreneurs who are creating jobs and businesses in underserved communities in central Appalachia and the Southeast.

Partner Community Capital is seeking an experienced professional with a strong background in loan closing to oversee and manage all aspects of our commercial loan closing process including documentation, closing logistics, and staff supervision. The incumbent will serve as a critical operational leader ensuring that loans are closed efficiently, accurately, and in accordance with regulatory and internal standards.

This is a remote or hybrid position. The incumbent must live within 2 hours of Durham, Asheville, or Winston-Salem, North Carolina.

Responsibilities

• Coordinates complex loan closings and prepares loan closing packages for complex loan closings including specialized products such as SBA Community Advantage and USDA loans.

• Oversees the full lifecycle of the commercial loan closing process, including document preparation and retention, attorney coordination, and closing logistics.

• Supervises and mentors Loan Closing team members.

• Coordinates closely with lenders to ensure timely collection of pre-closing items and post-closing documentation.

• Provides technical guidance to lenders on structuring during the closing process.

• Ensures all closings comply with Board-approved credit terms and internal credit policies.

• Ensures closing practices comply with internal policies, loan committee approvals, and regulatory guidelines per Finastra/LaserPro updates.

• Reviews and implements process changes based on policy updates or audit findings.

• Identifies opportunities to streamline the closing process and reduces loan funding cycle times

• Conducts first-level audit of all critical closing documents (e.g., notes, guarantees, UCC filings, recorded documents).

• Monitors and ensures PCAP maintains proper lien perfection and collateral documentation.

• Serves as administrator for Finastra/Laser-Pro loan documentation software, manages user access, manages updates to software, maintains templates, inputs rate changes, and trains staff.

• Supports documentation for renewals, modifications, and extensions.

Qualifications

• Knowledge of commercial lending, lien perfection, and closing best practices.

• Deep understanding of commercial lending products, loan structures, documentation, and underwriting principles.

• LaserPro certified within the first year of employment with PCAP.

• Strong supervision and leadership skills; coaches and develops team members, fostering high performance and engagement.

• Expertise in interpreting and ensuring compliance with loan commitment letters and credit approvals.

• Highly proficient in managing the full life cycle of the commercial loan closing process, ensuring timely and accurate loan closings.

• Experience developing and enforcing SOPs, checklists, and quality control protocols.

• Ability to identify, mitigate, and escalation risks in the closing process; skilled in managing exceptions and resolving closing issues quickly and effectively.

• Ability to make informed decisions under pressure; aligns closing strategies with broader business goals.

• Bachelor’s degree in business administration, finance, or closely related field is required; equivalent preparation may be considered. A minimum of 6 years of lending operations or loan closing experience, including 2 years of supervisory experience needed.

• Experience with SBA, USDA, and other government-guaranteed loan products preferred. An equivalent combination of education and experience may be considered.

• Strong computer skills (MS Word, Excel, and Outlook).

• A minimum of 4 years of experience with Finastra/Laser-Pro loan documentation software preferred. Must have the ability to learn other computer software programs as required by assigned tasks.

Salary dependent upon experience: $100,143 to $127,682 annually.

Benefits and Compensation

PCAP offers a generous slate of employee benefits that includes medical, dental, and life insurances, short and long-term disability, flexible spending accounts, 403(b) retirement plan, paid time-off, and paid holidays, and professional development opportunities.