Director, Commercial Data Management Governance

Ionis Brand; Boston (MA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Ionis Brand seeks a Director of Commercial Data Management & Governance to lead governance, master data, and data quality across CRM, data warehouse, and analytics. You will partner with IT and commercial teams to ensure reliable, compliant data and a scalable governance model.

This role is remote with preference for Boston, MA, reporting to the Executive Director of Commercial Effectiveness and Omnichannel Operations.

Qualifications

• Establish governance policies and a cross-functional governance council across commercial data domains.
• Own data across CRM, data warehouse, and analytics layers for accuracy and fitness-for-purpose.
• Translate analytics and reporting needs into clear data requirements, definitions, and acceptance criteria.

Responsibilities

• Stand up the governance operating model with policies, standards, and stewardship roles.
• Serve as business owner of commercial data and oversee IT data integration work.
• Establish controls and change-management practices to keep data trustworthy as new sources are added.
• Act as SME on commercial data, shaping objectives and data-related decisions.

Skills

Data governance

Data quality

Master data management

Metadata & lineage

Privacy & access controls

Stakeholder management

Tools

CRM systems

Data warehouse

Analytics tools

Job description

Director, Commercial Data Management Governance

Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals.

At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees.

With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.

We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career!

DIRECTOR, COMMERCIAL DATA MANAGEMENT & GOVERNANCE

We are seeking a Director of Commercial Data Management & Governance to lead how commercial data is managed and governed across systems to enable effective analytics and reporting. A central focus is establishing a trusted, consistent set of metric and business-rule definitions - a governed semantic layer - so key commercial metrics reconcile across systems, dashboards, and use cases. Partnering closely with IT, which owns data integration and engineering, and with commercial and cross-functional teams, you will provide the business ownership, oversight, and controls that keep commercial data reliable and compliant across the customer (HCP/HCO), product, payer, prescription, specialty/distribution, and de-identified patient domains.

You will establish the foundational capabilities - master and reference data governance, metric and business-rule governance, data quality, metadata and lineage, and privacy and access controls - that make analytics and reporting reliable today and scale through ongoing launches and future expansion. Standing up this net-new capability for Ionis, you will combine deep subject-matter expertise with the ability to translate business needs into pragmatic requirements, standards, and controls in a fast-moving, resource-conscious environment. As a recognized SME on commercial data, you will exercise wide latitude in shaping objectives and approaches and resolve the most complex and ambiguous data challenges. The standards and decisions established by this role will have longer-term implications for launch readiness, commercial effectiveness, compliance, and the ability of multiple functions to operate from trusted data.

This position reports to the Executive Director, Commercial Effectiveness and Omnichannel Operations.

WORK LOCATION: remote with preference for Boston, MA

Key Responsibilities

Data Governance Strategy & Operating Model

• Stand up and lead the commercial data governance operating model - policies, standards, stewardship roles, and a cross-functional governance council - scaled appropriately for an emerging commercial organization.
• Define and maintain governance policies, standards, and procedures across all commercial data domains.
• Establish a business glossary, data ownership and stewardship model (RACI), and clear decision rights so accountability for data is defined across Commercial, IT, and partners.
• Prioritize governance efforts against commercial value - launch readiness, field deployment, analytics, and reporting needs.

Commercial Data Management & Oversight

• Serve as the business owner of commercial data across CRM, the data warehouse, and analytics and reporting layers, accountable for ensuring it is accurate, consistent, complete, and fit-for-purpose.
• Translate commercial analytics and reporting needs into clear data requirements, definitions, and acceptance criteria, and provide business oversight of the data integration and engineering work owned by IT.
• Partner with IT to ensure data flows, transformations, and integrations deliver reliable, well-structured data, validating outputs and aligning technical delivery with business needs.
• Establish the controls, review checkpoints, and change-management practices that keep data trustworthy as new sources, systems, and use cases are added.

Metric & Business-Rule Governance

• Establish and govern a certified library of metric and business-rule definitions - Rx and prescriber metrics, call and activity, targeting and segmentation, alignment logic - so they are defined once and applied consistently across systems, dashboards, and use cases.
• Own the standards, documentation, versioning, and change-control process for metric and business-rule changes, including approvals and communication of restatements.
• Arbitrate and reconcile conflicting definitions across teams and tools, partnering with Commercial Analytics and reporting owners who author the underlying calculation logic.

Master & Reference Data Governance