Director, Cloud Operations (AI/GPU Infra)

Mirantis; Austin (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive compensation package

Strong benefits plan

Job summary

Mirantis, the Kubernetes-native AI infrastructure company, seeks a Director of Cloud Operations to lead US neocloud operations from Austin. You will own uptime, incident response, capacity planning, and executive communications for a 24/7 operation.

You will build and guide a multi-site team of engineers and NOC/SRE staff, scale GPU-centric infrastructure, and partner with Sales, Solutions Engineering and Product to scope services, pricing, and delivery risks.

Qualifications

• 10+ years in infrastructure or cloud operations, including 5+ years leading technical teams
• Experience managing AI/GPU infrastructure at scale (NVIDIA H100/H200/GB200-class)
• Production experience with Kubernetes and observability tooling

Responsibilities

• Own operational delivery for US neocloud customers: availability, SLAs, incident and problem management, and change control.
• Lead and develop the US operations team, including engineers, NOC/SRE staff and site-level coordinators; set hiring plans and on-call structure.
• Run GPU cluster operations: health monitoring, firmware and driver lifecycle, fabric and storage performance, node replacement and capacity planning.
• Act as leadership escalation point for major incidents and communicate with customer executives.
• Define and report operational KPIs to Mirantis leadership and customers.
• Coordinate with European and APAC teams for follow-the-sun coverage.

Skills

Kubernetes

Leadership

NOC/SRE

AI/GPU infrastructure

Incident management

Tools

Prometheus

Grafana

VictoriaMetrics

OpenTelemetry

Job description

Mirantis, the Kubernetes-native AI infrastructure company, seeks a Director of Cloud Operations to lead US neocloud operations from Austin. You will own uptime, incident response, capacity planning, and executive communications for a 24/7 operation.

You will build and guide a multi-site team of engineers and NOC/SRE staff, scale GPU-centric infrastructure, and partner with Sales, Solutions Engineering and Product to scope services, pricing, and delivery risks.