Director, Cloud Operations

Rozgoo; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Elastic, the Search AI Company, is seeking a highly strategic Director to own and elevate global Cloud Billing Operations across Direct Cloud and Cloud Marketplaces. This role interfaces with Finance, Operations, Customer Success, and Product to ensure billing integrity and scalable processes.

Reporting to the VP of Worldwide Revenue Accounting and Operations, you will shape GTM billing strategy and drive operational change in a rapidly growing, publicly traded SaaS environment, safeguarding

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Elastic is searching for a highly strategic leader to own and elevate our global Cloud Billing Operations (CBO) function. This pivotal role ensures the integrity and scalability of our billing operations across both Direct Cloud and Cloud Marketplaces (AWS, GCP, Azure), serving as a vital bridge between Finance, Operations, Customer Success, and Product to drive customer satisfaction and safeguard revenue. This Director reports to the VP of Worldwide Revenue Accounting and Operations.

The Impact You Will Make

Ready to influence Go-To-Market (GTM) billing strategy and lead critical operational change in a rapidly scaling, publicly traded SaaS environment? This role is where operational excellence, cloud marketplace ecosystems, and cross-functional