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COMPANY DESCRIPTION
SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
This position requires access to customer data; Must be a U.S. citizen.
SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager’s approval to transfer.
Role Overview
SAP NS2 is seeking an accomplished Director, DevOps & Cloud Platform Engineering to lead the strategy, architecture, delivery, and operational excellence of our secure cloud infrastructure and automation capabilities. This leader will own a critical function responsible for enabling highly available, scalable, compliant, and automation-driven cloud environments that support SAP products and services across a diverse customer base, including local, state, and federal government agencies, as well as private sector organizations supporting government-related missions.
This role is designed for a seasoned technology leader with deep expertise in multi-cloud infrastructure, platform engineering, DevSecOps, site reliability practices, and secure operations at scale. The successful candidate will lead a high-performing engineering organization responsible for designing, building, and operating provider-agnostic infrastructure solutions across AWS, Azure, and GCP, while driving standardization, resilience, and continuous improvement across the platform lifecycle.
The ideal candidate combines executive-level leadership, strong engineering judgment, operational discipline, and hands-on technical credibility. This individual will play a key role in advancing SAP NS2’s cloud maturity by scaling infrastructure automation, strengthening reliability and security practices, and ensuring mission-critical environments meet demanding performance, compliance, and customer expectations.
Key Responsibilities
- Lead, mentor, and scale a high-performing DevOps and cloud platform engineering organization, fostering a culture of technical excellence, accountability, innovation, and continuous improvement.
- Define and execute the strategic roadmap forcloud infrastructure, platform automation, operational maturity, and engineering standardizationacross a multi-cloud ecosystem.
- Serve as the senior technical and people leader for infrastructure engineering, balancing long-term platform strategy with near-term operational execution.
- Oversee the architecture, deployment, and lifecycle management ofsecure, scalable, resilient infrastructureusing Infrastructure as Code, with a strong emphasis onTerraform, reusable modules, policy-driven automation, and platform consistency.
- Drive the design and operational governance ofprovider-agnostic infrastructure patternsacross AWS, Azure, and GCP to support secure, repeatable, and compliant deployments.
- Lead the evolution of configuration management and post-provisioning automation practices usingAnsibleand related tooling to support customer environments at scale.
- Establish and enforce engineering best practices forGitLab-based source control, branching strategy, peer review, release governance, CI/CD, and change managementacross multiple repositories and teams.
- Provide leadership for the deployment, operation, and continuous improvement ofcontainerized and orchestrated platforms, includingDocker and Kubernetes, with a focus on reliability, scalability, maintainability, and security.
- Partner closely with product engineering, security, compliance, architecture, operations, and customer-facing teams to deliver infrastructure solutions aligned with business priorities, customer commitments, and regulatory requirements.
- ChampionDevSecOps and security-by-design principles, ensuring security, governance, and compliance controls are embedded into infrastructure architecture, automation pipelines, and operational processes.
- Drive operational excellence through matureincident response, root cause analysis, problem management, service restoration, and post-incident improvement practices.
- Provide executive oversight for troubleshooting and resolving complexinfrastructure, platform, networking, and connectivity issuesacross hosted and customer-connected environments.
- Ensure robustobservability, monitoring, logging, alerting, and telemetrycapabilities are implemented and continuously improved across a multi-tenant, multi-cloud environment.
- Lead efforts to improveservice reliability, platform resilience, disaster recovery readiness, and operational performancefor mission-critical workloads.
- Oversee the development and maintenance of high-qualitytechnical documentation, architecture artifacts, standard operating procedures, governance materials, knowledge base content, and technical advisories.
- Identify and responsibly implement opportunities to leveragegenerative AI and intelligent automationto improve engineering productivity, consistency, speed, and operational effectiveness within approved security and compliance boundaries.
- Manage organizational priorities, staffing, delivery planning, cross-functional dependencies, and execution risk to ensure successful delivery of both strategic initiatives and day-to-day operational commitments.
Knowledge and Skills
- Proven leadership experience managingDevOps, cloud infrastructure, platform engineering, or SRE teamsin complex enterprise or regulated environments.
- Deep expertise inAWSfoundational and advanced services, includingEC2, S3, IAM, Route 53, VPC, and related networking, security, and automation capabilities.
- Deep expertise inAzurefoundational services, includingVirtual Networks, Application Gateway, Storage Accounts, Virtual Machines, Load Balancer, and Resource Groups.
- Strong expertise inGCPfoundational services, includingProjects, Compute Engine, GKE, Cloud Storage, and VPC.
- Expert-level proficiency inTerraform, including module architecture, reusable design patterns, state management, policy integration, and multi-cloud deployment strategies.
- Strong experience leadingCI/CD transformation and infrastructure automation maturityacross engineering organizations.
- Strong scripting and automation skills usingPython, Bash, and related tooling.
- Experience withRBAC, identity provisioning, secrets management, and access governance, including integration with enterprise identity and security controls.
- Strong understanding ofplatform engineering, SRE principles, and service reliability practices, including SLAs, SLOs, error budgets, and operational metrics.
- Strong investigative and troubleshooting capabilities acrosscloud infrastructure, distributed systems, Linux platforms, and network configurations.
- Experience withobservability, centralized logging, telemetry, and log processingin cloud-native and hybrid environments.
- Strong knowledge ofnetworking fundamentals, including IP routing, subnetting, DNS, load balancing, firewalls, and connectivity troubleshooting.
- Strong Linux systems expertise, includingdeployment, hardening, performance tuning, patching, and troubleshooting.
- Familiarity with enterprise workflow and service management platforms such asServiceNow and Jira.
- Excellent written and verbal communication skills, with the ability to influence and communicate effectively across executive, technical, operational, and customer stakeholder groups.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
- 10+ yearsof experience incloud infrastructure, DevOps, site reliability engineering, platform engineering, or related technical disciplines.
- 5+ yearsof experience leading or managing technical teams in aDevOps, infrastructure, cloud engineering, or platform operationsenvironment.
- Demonstrated hands-on experience with technologies such asTerraform, Ansible, Python, CI/CD platforms, Vault, Kubernetes, Docker, and identity/access management solutions.
- Strong experience administering and securingUnix/Linux systemsin enterprise or cloud environments.
- Strong experience withnetworking, distributed systems, and cloud operationsin highly available production environments.
- Demonstrated success leading teams responsible forsecure, scalable, and highly automated infrastructure platforms.
Preferred Qualifications
- Experience leading teams responsible forlarge-scale, distributed, multi-cloud platformssupporting mission-critical workloads.
- Demonstrated success building and scalinginfrastructure automation and platform engineering programsin regulated, compliance-driven, or security-sensitive environments.
- Experience supportinggovernment, national security, defense, or critical infrastructure customers.
- Strong background inincident command, operational excellence, service reliability, and continuous service improvement.
- Experience implementingDevSecOps controls, compliance automation, and policy-as-codein cloud environments.
- Ability to operate effectively as both astrategic leader and a technically credible engineering partner.
- Proven track record of drivingstandardization, automation, resilience, and engineering maturityacross infrastructure operations.
- Strong problem-solving ability, sound judgment, and a high degree of ownership, accountability, and execution focus.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 176300-374200USD . The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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