IT Technology Services Senior Specialist

SAP; Plano (TX); Hybrid; USD 160,000 - 196,000; Full time

Benefits offered by this job

Employee Referral Program

Job summary

SAP America, Inc. is seeking an IT Technology Services Senior Specialist in Dallas, TX to design, develop, and optimize SAP business processes.

The role focuses on cloud-native architectures, scalable systems, and data-driven solutions to improve operational efficiency. The successful candidate will engage with stakeholders, implement complex data and application integration, and drive agile delivery across teams while ensuring secure, high-availability operations and ongoing process

Qualifications

• Bachelor’s degree or equivalent in CS/Engineering/IT or related field.
• Master’s degree or equivalent with four+ years experience is acceptable.

Responsibilities

• Engage with business stakeholders and technology teams to deliver solutions.
• Perform complex data and system development for integration.
• Facilitate lifecycle of systems/services with secure, stable operations.
• Ensure high availability and performance of cloud services.
• Coordinate agile engagement with the business.
• Revise and update programs; provide documentation.
• Execute and support problem management and continuous improvement.
• Participate in de-escalation activities when needed.
• Contribute to technical standards and frameworks.
• Manage cloud architectures including microservices, containers, and serverless styles.
• Apply DevOps toolset and modern data processing methods.
• Apply SaaS integration and extensibility concepts.
• Analyze S/4HANA data footprint and scalability.

Skills

System design

High availability

Cloud technologies

SaaS integration

S/4HANA data

Load balancers

Education

Bachelor’s degree or foreign equivalent in CS/Engineering/IT

Master’s degree or foreign equivalent in CS/Engineering/IT

Tools

SAP Applications

Databases

Microservices

Containerization

Serverless architectures

Job description

Job Title

IT Technology Services Senior Specialist

Location

Dallas, TX

Work Model

Hybrid work model

Purpose and Objective

SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Dallas, TX location to design and develop systems, applications, products, services and data to optimize/automate SAPʼs business processes and improve work efficiency.

Expectations and Tasks

Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages. Facilitate the system/ service/ product lifecycle, and ensure stable, secure, performant and high available operations for and between system and cloud services. Facilitate agile engagement with the business. Revise and update existing programs and provide required documentation. Execute and support problem management and continuous improvement. Participate in de‑escalation activities. Contribute to definition of technical standards and frameworks. Manage cloud technologies, the associated architectural styles (e.g. microservices, containerization, serverless architectures) and web development stacks. Apply agile software delivery process and the industry‑standard toolset for DevOps implementation. Apply modern data processing technologies and methods, such as non‑SQL databases or data lakes. Apply modern SaaS platform, integration, and extensibility concepts.

Education and Occupational Experience

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study and six (6) years of progressive post‑baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience

Experience must include four (4) years involving each of the following:

• Reviewing, updating, and enhancing existing applications, producing detailed and accurate technical documents for ongoing use;
• Designing and implementing SAP Applications and Databases, focusing on High Availability and disaster recovery concepts;
• Utilizing system architecture, product lifecycle processes, and technology integration methodologies enabling consistent delivery of stable and supported solutions; and
• Finding and fixing problems with load balancers.

Experience must include three (3) years involving each of the following:

• Designing, developing, and optimizing technology solutions that support business processes, including SAP applications, system components, and integrated services;
• Cloud technologies, including microservices, containerization frameworks, and serverless architectural patterns;
• Integrating SaaS platforms and applying extensibility concepts; and
• Analyzing S/4HANA data footprint, including server downsizing and upsizing.

Travel

Position does require up to 20% domestic and international travel to various and unanticipated customer sites for technical reviews, discussions, and engagements.

Employee Referral Program

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Culture and Values

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We win with inclusion. SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail]. Requests for reasonable accommodation will be considered on a case‑by‑case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency

The annual base salary range for this position is $160,285 - $195,976. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $160,285 - $222,700. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.