Director Clinical Services

Acadia Healthcare; Knoxville (TN); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in behavioral health is seeking a strong clinical leader to oversee treatment programs in Knoxville. In this pivotal role, you will ensure quality care for patients dealing with mental health challenges, manage program operations, and provide guidance to staff. You will be instrumental in developing and implementing strategic plans while maintaining a focus on patient needs and safety. This position offers an opportunity to make a significant impact in the lives of individuals and contribute to a collaborative team environment dedicated to excellence in care.

Qualifications

• Master's degree in a related field and 4+ years of experience in behavioral health required.
• Supervisory experience and clinical expertise are essential.

Responsibilities

• Oversee program operations and manage budgets while ensuring quality patient care.
• Provide clinical consultation and staff management to promote effective operations.

Skills

Clinical Leadership

Crisis Intervention

Case Planning

Staff Management

Program Development

Education

Master's degree in Behavioral or Mental Health

Job description

Overview

PURPOSE STATEMENT:

Ensure quality care to patients by developing, implementing and directing behavioral health treatment programs.

East Tennessee Behavioral Health offers comprehensive inpatient treatment for adults, senior adults, and adolescents who are struggling with mental health concerns such as anxiety disorders, depression, bipolar disorder, and posttraumatic stress disorder (PTSD). We also provide care for those who need crisis stabilization for symptoms related to certain substance use disorders.

We are seeking a strong clinical leader to join our team in Knoxville, TN.

Responsibilities

ESSENTIAL FUNCTIONS:

• Direct and oversee program operations, including budget management, developing marketing and strategic plans and independent decision making for program requiring clinical expertise.
• Develop, plan and implement program goals, objectives, personnel, resources and equipment.
• Provide direction and oversight to staff members.
• Serve as a member of the facility leadership team.
• Provide clinical consultation, oversight of case planning and care coordination.
• Responsible for a limited caseload as needed.
• Ensure that services are focused on the patients presenting treatment needs and request for service.
• Direct crisis intervention efforts and intervene as required.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Review caseloads regularly to ensure appropriate utilization of services.
• Provide onsite coverage for other programs when needed, develop and execute new programs according to market needs and may provide training, case consultation and on call coverage during and after program hours as needed.
• Develop and implement operating policies and procedures for the facility.
• Ensure procedures and workflow are consistent with organizational objectives, treatment protocols, regulations and standards of care.
• Ensure operations conform to established environmental, safety and infection control requirements.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master's degree in Behavioral or Mental Health or closely related field required.
• Four or more years’ experience working with the population of the facility required.
• Two or more years of previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensed counselor/social worker/psychologist preferred or as required by the state and for the area of clinical expertise.
• Valid driver's license, if required by the facility.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.