Director, Client Service, Agency

The Trade Desk; New York (NY); On-site; USD 111,000 - 206,000; Full time

Job summary

The Trade Desk is seeking a Director, Client Service, Agency to manage key accounts and optimize client strategies using their innovative media buying platform. This leadership role involves collaborating with teams to enhance campaign effectiveness and guidance on best practices. The ideal candidate will possess extensive experience in adtech operations and a strong track record of client success in a dynamic environment.

Benefits

Comprehensive healthcare

401k plan with company match

Tuition reimbursement

Parental leave

Up to 160 hours of vacation time per year

Stock options eligibility

Qualifications

• 7+ years of online adtech operations/trading experience required.
• 4+ years of client-facing experience required.
• Experience working with CPG clients is essential.

Responsibilities

• Manage large Telco advertisers and achieve client goals.
• Lead RTB buying strategies and data visualization.
• Mentor junior members of the Client Services practice.

Skills

Leadership

Analytical skills

Problem-solving

Time management

Data analysis

Education

Bachelor’s Degree or greater

Job description

Join to apply for the Director, Client Service, Agency role at The Trade Desk

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Join to apply for the Director, Client Service, Agency role at The Trade Desk

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

WHAT YOU WILL BE DOING:

• Manage one of the largest Telco advertisers alongside teammates on Account Management and Business Development
• Work with internal teams to create 12-month growth strategies that help achieve client’s goals and objectives.
• Lead and create RTB buying strategies, optimization algorithms, and data visualization
• Become a leader in best practices for The Trade Desk platform and offer insights on how to improve campaign effectiveness through the platform’s functionality. Mentor clients leveraging this expertise.
• Combine data analysis, technical expertise, and client feedback to create optimization strategies and provide solutions for complex campaigns to meet client objectives
• Work closely with Product Management and other cross-functional teams to help define/prioritize features and enhancements to improve the platform
• Help build our trading best practices, including creating training collateral and internal resources; work in defining the future of the trading discipline for the company.
• Work closely with the client services team to develop and execute an onboarding plan that will make customers successful with our real time buying platform.
• Understand and effectively communicate The Trade Desk’s value proposition, technology, processes, and partnerships, as they relate to growth of current client accounts
• Help mentor junior members of the Client Services practice
  
  

WHAT YOU BRING TO THE TABLE:

• Bachelor’s Degree or greater
• 7+ years of online adtech operations/trading experience required
• 4+ years of client-facing experience
• Experience working with CPG clients required
• Strong leadership skills: ability to set and communicate goals, measure accomplishments, hold team accountable, and give useful feedback
• Experience in working with ad exchanges, aggregators, ad servers, data onboarding, and other optimization platforms
• Solid experience in trafficking and optimizing CPA, CPC direct marketing campaigns preferably in an RTB environment
• Expertise and a POV on MMM, attribution, data flow, analytics, and identity issues
• Solid experience in Excel including pivot tables, chart-making, and manipulation of data sets
• Experience with database queries, API requests, and scripting via SQL, Python, or similar
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a get-it-done now start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills – ability to prioritize and meet deadlines.
• Self-starter – able to tackle new clients or territories with little guidance
• Quick learner – able to rapidly grasp new technology and product change
  
  

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

$111,900—$205,200 USD

As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at [e-mail]

You can also contact us using the same email address if you have a disability and need assistance to access our Company website.

When contacting us, please provide your contact information and specify the nature of your accessibility issue.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting, Technology, Information and Internet, and Advertising Services

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