Director, Client Sales

PatientPoint, LLC; Cincinnati (OH); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work options

401K plan

Wellness resources

Job summary

PatientPoint is seeking a Director, Client Sales to lead retention and growth across our pharmaceutical client base. You will hunt new business to secure clients and drive renewals and expansion, in a high-visibility role on the Business Development team.

This role requires deep expertise in pharma media sales, strategic account management, and the ability to navigate complex client situations with senior leadership. Hybrid work options are available.

Qualifications

• 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
• Experience with retaining and growing newly won clients.
• Knowledge of the pharmaceutical landscape; point-of-care experience is a plus.

Responsibilities

• Build expertise in point-of-care media to advise clients on growth strategies.
• Develop multi-threaded relationships within accounts to strengthen renewals.
• Identify and cultivate expansion opportunities—additional brands, new indications, incremental budget.
• Navigate complex client situations and coordinate with senior leadership or cross-functional teams.
• Partner with Client Success and Marketing to tie program performance to renewals.

Skills

Pharmaceutical media sales

Agency account management

Digital marketing

Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary

PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You'll hunt new business to secure new clients leading to retention and expansion of the business. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers.

What You'll Do:

• Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint.
• Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood.
• Identify and cultivate expansion opportunities - additional brands, new indications, incremental budget.
• Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support.
• Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation.

What We Need:

• 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
• Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients.
• Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus.

What You'll Need to Succeed:

• An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed.
• Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them.
• A driven, independent operator who takes ownership of account outcomes without needing to be managed closely.
• Strong consultative instincts - able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity.
• A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results.

About PatientPoint:

PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.

Latest News & Innovations:

1. Why is PatientPoint a Best Place to Work! Read More
2. Teammate Honored as "Top Woman in Tech". Read More
3. Recognized on Vault's Top Internship List. Read More

What We Offer:

We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information.

Employer is EOE/M/F/D/V