Director, Client Growth & Strategy, HHS

Ad Hoc LLC; McLean (VA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid parental leave

Employee Assistance Program

Flexible PTO

Job summary

Ad Hoc LLC is a technology company delivering digital services to government clients, including HHS. The Director, Client Growth & Strategy will develop and grow strategic relationships and opportunities across HHS and its operating divisions, collaborating with delivery, technology, and contracts teams to shape compelling solutions.

The role combines customer engagement, market knowledge, and capture leadership to build qualified pipelines, pursue recompetes, and drive organic growth.

Qualifications

• Bachelor's degree required; 8+ years of relevant experience.
• Experience in HHS or federal health market through BD, capture, delivery, or related functions.
• Proven ability to develop customer relationships and qualified federal pipeline.
• Understanding of federal business development and capture process from opportunity to award.
• Ability to travel within the Washington, DC metro area and to customer/partner locations as needed.

Responsibilities

• Develop and execute account and growth strategies across assigned HHS customers and Operating Divisions.
• Build relationships with program, technology, acquisition, and executive stakeholders.
• Develop qualified pipeline and identify new business, recompetes, task orders, and growth opportunities.
• Identify whitespace and expand into adjacent programs and organizations.
• Lead capture activities from qualification through proposal and award.
• Translate mission challenges into differentiated solutions with delivery teams.
• Represent Ad Hoc at HHS and federal health events.

Skills

Business development

Relationship building

Account management

Capture management

Strategic planning

Negotiation

Presentation skills

Proposal development

Federal health market

Education

Bachelor's degree

Job description

Director, Client Growth & Strategy, HHS

Job number: 962

This is a hybrid position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people's needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NOAA, NASA, IRS, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

Primary Responsibilities

As a Director of Client Growth and Strategy, HHS, you will be responsible for developing and growing strategic relationships and business opportunities across the U.S. Department of Health and Human Services (HHS) and its Operating Divisions.

You will combine customer relationships, market knowledge, business development, capture, and an understanding of technology and delivery to identify opportunities and turn them into measurable growth.

This is a hands-on role. You will engage directly with customers, build account plans, develop qualified pipeline, shape opportunities before solicitation, support and lead capture efforts, and work closely with delivery and technical teams to develop solutions that address customer mission needs.

Successful candidates may come from federal delivery, technology, consulting, business development, capture, or account management backgrounds. We are especially interested in people who understand HHS from the inside, have transitioned from delivery into growth, or have successfully owned HHS customers within a technology or product company.

Primary expectations include:

• Develop and execute account and growth strategies across assigned HHS customers and Operating Divisions
• Build and maintain strong relationships with HHS program, technology, acquisition, and executive stakeholders
• Develop qualified pipeline and identify new business, recompetes, task orders, takeaways, and organic growth opportunities
• Identify whitespace within existing HHS relationships and opportunities to expand into adjacent programs and organizations
• Conduct regular customer engagement and develop actionable customer call plans
• Shape opportunities before solicitation through customer intelligence, mission understanding, competitive analysis, and acquisition knowledge
• Lead and support capture activities from qualification through proposal and award
• Develop win themes, competitive positioning, teaming strategies, and customer engagement plans
• Work with technical and delivery teams to translate HHS mission challenges into differentiated solutions
• Develop relationships with technology partners, primes, subcontractors, and other organizations across the federal health market
• Maintain accurate pipeline, opportunity, and bookings forecasts
• Present account strategies, opportunities, risks, and recommendations to Growth and Federal Civilian leadership
• Represent Ad Hoc at relevant HHS, federal health, partner, and industry events
• Translate successful delivery and existing customer relationships into organic and adjacent growth

Required Qualifications

• Bachelor's degree and 8+ years of relevant professional experience
  • Relevant years of experience may be substituted for education
• Experience supporting HHS or the broader federal health market through business development, capture, delivery, consulting, technology, account management, or related functions
• Demonstrated experience developing customer relationships and qualified federal pipeline
• Understanding of federal business development and capture from opportunity identification through proposal and award
• Experience supporting or leading federal pursuits
• Understanding of federal acquisition processes and government contracting
• Ability to develop account strategies and translate customer intelligence into actionable growth opportunities
• Strong customer engagement, communication, negotiation, and presentation skills
• Ability to collaborate across Growth, Delivery, Technology, Contracts, Finance, Recruiting, and executive stakeholders
• Ability to work in a hybrid environment and travel throughout the Washington, DC metropolitan area and to customer or partner locations as needed

Preferred Qualifications

• Established relationships within HHS and/or its Operating Divisions
• Demonstrated experience personally originating and developing federal opportunities
• Experience transitioning from federal health delivery, technology, program leadership, or consulting into growth
• Former HHS or federal health experience
• Experience within a commercial technology or product organization selling into HHS
• Demonstrated measurable contributions to qualified pipeline, bookings, and contract wins
• Experience shaping opportunities prior to RFP release
• Experience supporting large, complex federal pursuits
• Experience with GWACs, IDIQs, BPAs, and other federal contract vehicles
• Experience with Shipley or similar capture methodologies
• Experience with digital modernization, cloud, data and analytics, AI, platforms, or emerging technologies

To learn more about working at Ad Hoc, please visit: https://adhocteam.us/join

Benefits:

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $150,000 - $200,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

job reference:

https://adhoc.team/