Director, Client Growth & Strategy, HHS

Ad Hoc LLC; Washington, Northern (District of Columbia, KY); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Company-subsidized health insurance

Flexible PTO

401K with employer match

Paid parental leave

Employee Assistance Program

Job summary

Ad Hoc LLC is seeking a Director of Client Growth and Strategy, HHS, to develop and grow strategic relationships and business opportunities across the U.S. Department of Health and Human Services and its Operating Divisions.

You will blend customer relationships, market insight, and capture discipline to build qualified pipelines, lead pursuit efforts, and translate mission challenges into differentiated, deliverable solutions.

Qualifications

• Bachelor’s degree and 8+ years of relevant professional experience
• Experience supporting HHS or federal health market through BD, capture, delivery, consulting, or account management
• Demonstrated ability to develop customer relationships and qualified federal pipeline
• Understanding of federal acquisition processes and government contracting
• Ability to lead federal pursuits and translate intel into growth

Responsibilities

• Develop and execute account and growth strategies across assigned HHS customers and operating divisions
• Build and maintain relationships with program, technology, acquisition, and executive stakeholders
• Develop qualified pipeline and identify new business, recompetes, task orders, and organic growth
• Identify whitespace within HHS relationships to expand into adjacent programs
• Engage with customers, shape opportunities before solicitation, and support capture efforts
• Lead and support capture through proposal and award processes
• Develop win themes, competitive positioning, and teaming strategies
• Collaborate with delivery and technical teams to translate mission challenges into solutions
• Represent Ad Hoc at relevant HHS and health-industry events

Skills

Federal health sales

Capture management

Relationship building

Executive engagement

Proposal & bidding

Presentation skills

Team collaboration

Travel readiness

Education

Bachelor’s degree and 8+ years of relevant experience

Experience in federal health market

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NOAA, NASA, IRS, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

Primary Responsibilities

As a Director of Client Growth and Strategy, HHS, you will be responsible for developing and growing strategic relationships and business opportunities across the U.S. Department of Health and Human Services (HHS) and its Operating Divisions.

You will combine customer relationships, market knowledge, business development, capture, and an understanding of technology and delivery to identify opportunities and turn them into measurable growth.

This is a hands-on role. You will engage directly with customers, build account plans, develop qualified pipeline, shape opportunities before solicitation, support and lead capture efforts, and work closely with delivery and technical teams to develop solutions that address customer mission needs.

Successful candidates may come from federal delivery, technology, consulting, business development, capture, or account management backgrounds. We are especially interested in people who understand HHS from the inside, have transitioned from delivery into growth, or have successfully owned HHS customers within a technology or product company.

Primary expectations include:

• Develop and execute account and growth strategies across assigned HHS customers and Operating Divisions
• Build and maintain strong relationships with HHS program, technology, acquisition, and executive stakeholders
• Develop qualified pipeline and identify new business, recompetes, task orders, takeaways, and organic growth opportunities
• Identify whitespace within existing HHS relationships and opportunities to expand into adjacent programs and organizations
• Conduct regular customer engagement and develop actionable customer call plans
• Shape opportunities before solicitation through customer intelligence, mission understanding, competitive analysis, and acquisition knowledge
• Lead and support capture activities from qualification through proposal and award
• Develop win themes, competitive positioning, teaming strategies, and customer engagement plans
• Work with technical and delivery teams to translate HHS mission challenges into differentiated solutions
• Develop relationships with technology partners, primes, subcontractors, and other organizations across the federal health market
• Maintain accurate pipeline, opportunity, and bookings forecasts
• Present account strategies, opportunities, risks, and recommendations to Growth and Federal Civilian leadership
• Represent Ad Hoc at relevant HHS, federal health, partner, and industry events
• Translate successful delivery and existing customer relationships into organic and adjacent growth

Required Qualifications

• Bachelor’s degree and 8+ years of relevant professional experience
  • Relevant years of experience may be substituted for education
• Experience supporting HHS or the broader federal health market through business development, capture, delivery, consulting, technology, account management, or related functions
• Demonstrated experience developing customer relationships and qualified federal pipeline
• Understanding of federal business development and capture from opportunity identification through proposal and award
• Experience supporting or leading federal pursuits
• Understanding of federal acquisition processes and government contracting
• Ability to develop account strategies and translate customer intelligence into actionable growth opportunities
• Strong customer engagement, communication, negotiation, and presentation skills
• Ability to collaborate across Growth, Delivery, Technology, Contracts, Finance, Recruiting, and executive stakeholders
• Ability to work in a hybrid environment and travel throughout the Washington, DC metropolitan area and to customer or partner locations as needed

Preferred Qualifications

• Established relationships within HHS and/or its Operating Divisions
• Demonstrated experience personally originating and developing federal opportunities
• Experience transitioning from federal health delivery, technology, program leadership, or consulting into growth
• Former HHS or federal health experience
• Experience within a commercial technology or product organization selling into HHS
• Demonstrated measurable contributions to qualified pipeline, bookings, and contract wins
• Experience shaping opportunities prior to RFP release
• Experience supporting large, complex federal pursuits
• Experience with GWACs, IDIQs, BPAs, and other federal contract vehicles
• Experience with Shipley or similar capture methodologies
• Experience with digital modernization, cloud, data and analytics, AI, platforms, or emerging technologies
• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $150,000 - $200,000.